Published by Dr. Panda

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Why should I report an Issue with Dr. Panda Town: Mall?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Dr. Panda to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Dr. Panda Town Customer Insights

1. I mean, what's the point of even making it if you can't allow your users to use it for free? I wish there was a 0 stars option so I could use it.I liked the game but only one thing I didn't like is that there are no places to play u have to pay for all the places .

2. If it had more places that doesn't need money I will download it but now I am uninstalling it please give more places to play without moneyI honestly think it's 99.9% Paying our money, to play a game..as soon as I got it, I was so excited to see the pet shop, As soon as I saw you had to buy it, I tried every store, and I had to pay for it.

3. I can't say if it's a good app or not because it's not even letting me in the game, I press it, it does the intro, shows me a white screen and the kicks me back to the home screen, I've deleted and reinstalled but still it kicks me out before I even get into the game.This game honestly sucks.

4. And the data I have used for the installament is now of no use.I used to love this game when everything was FREE.

5. Everything is paid access, what's the point of the game if you have to pay for everything.

6. I just wasted my time playing this game.It's cute.

7. The game's graphics are fine.

8. So I uninstalled the game.

9. But there is nothing to play.The only thing we can do is moving the things.

10. Just at least make some things free.

11. It's fun to play.

Steps to Troubleshoot & Fix Dr. Panda Town Issues

1. Fix Dr. Panda Town Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dr. Panda Town: Restarting the app will resolve most errors.
  2. Update the Dr. Panda Town App. Here is how:
    1. On Android goto PlayStore » Search for "Dr. Panda Town" » Open Dr. Panda Town: Mall » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dr. Panda Town » click "UPDATE".
  3. Clear Dr. Panda Town: Mall app cache: Clearing cached data will force your app to retrieve the latest data directly from Dr. Panda Town servers.
    1. On Android, goto Settings » Apps » Select "Dr. Panda Town: Mall" » click Storage » click "Clear Cache".
  4. Check Dr. Panda Town app permissions. If any of these permissions required to use your device's features are disenabled, Dr. Panda Town might not work.
  5. Uninstall and reinstall Dr. Panda Town. If nothing else has worked, completely uninstall Dr. Panda Town then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dr. Panda Town not working


2. Fix Dr. Panda Town Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dr. Panda Town be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dr. Panda Town not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dr. Panda Town may not be able to connect to the Internet when running in the background.

Reported Issues