Contact DraftKings Casino Customer Service

Why should I report an Issue with DraftKings Casino - Real Money?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of DraftKings, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

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1. If 0 star apps had a poster child, it this one!I'm a regular user and as of a few weeks ago I realized that when playing casino games it tends to make you exit a slot game after hitting a bonus or if your actually having consecutive wins.

2. The algorithm excuse them and all online casinos use is BS you just lose.The only issue I'm having is how much the slots lag in the app that issue should be addressed and resolved immediately because it really throws a damper in the experience especially when your in the middle of your spins and it's (NOT MY INERNET SPEED OR MY PHONE) it is the app itself.

3. I s'pose it depends on where I stand compared to where I started! Lol! Overall, I don't have much bad to say.... I've never, in 5-6 years had an issue contacting or dealing with customer support, I've lost big at times, but I've also won big! And, the deposit/withdrawal process is so easy, even a 'not quite tech savvy' girl like myself, can easily maneuver the site.

4. My city ID is not expired but they won't except it I have uploaded it over and over again..1st of all, the app picks and chooses when it wants to accept a cashapp debit card to take payments even tho not all banks support online gaming.

5. spent 3 days and about $600 to get bare minimum bonus spins because they're impossible to get at all and when you do you play about $100 and get maybe $20 back.

6. For a while I let I go as a technical error but now I'm convinced it's a deliberate action intentionally there to stop a player from being able to exceed the set return percentage which I thought was generated randomly well not so much here.

7. Don't waste your time hereThe app is great as far as content and game play.

8. As other people mentioned, on your first time playing you'll get bonuses non stop.

9. Honestly, there's a great selection of games but it's impossible to play anything because the slots skip and all come down at once and you win absolutely nothing.

10. But other then that it works a whole lot better then the apps for the actual Casinos.I don't believe that draft kings is harassing me like this.

11. This has happened since I found draftkings 4 years ago and it still hasn't been fixed, even though I've contacted support many times.

1. Fix DraftKings Casino Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DraftKings Casino: Restarting the app will resolve most errors.
2. Update the DraftKings Casino App. Here is how:
   1. On Android goto PlayStore » Search for "DraftKings Casino" » Open DraftKings Casino - Real Money » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DraftKings Casino » click "UPDATE".
3. Clear DraftKings Casino - Real Money app cache: Clearing cached data will force your app to retrieve the latest data directly from DraftKings Casino servers.
   1. On Android, goto Settings » Apps » Select "DraftKings Casino - Real Money" » click Storage » click "Clear Cache".
4. Check DraftKings Casino app permissions. If any of these permissions required to use your device's features are disenabled, DraftKings Casino might not work.
5. Uninstall and reinstall DraftKings Casino. If nothing else has worked, completely uninstall DraftKings Casino then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DraftKings Casino not working

2. Fix DraftKings Casino Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DraftKings Casino be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DraftKings Casino not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DraftKings Casino may not be able to connect to the Internet when running in the background.