Published by David Quiles on Oct 7, 2023

Report an issue with LightMeter.
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Why should I report an Issue with LightMeter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of David Quiles to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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LightMeter Customer Insights

1. Using the reflected meter, though, the meter is always around 1/500 at f2, no matter what I meter, though my phone saves exposure exif.I used an old Weston V analog light meter for my film work as well as a newer Sekonic Digital Light meter And honestly this app works just as well 98% of the time.

2. I haven't done any shots using the meter, but the incidental seems about accurate to the Sunny 16 rule—close enough that I'm sure it's working as designed, at least.

3. I use this on my old Galaxy s7 and it works perfectly on that.This light meter app is well worth the price.

4. There is a huge discrepancy between the reflected light meter and the incidental light meter.

5. I use this a lot when shooting.I wish I could have a better way to determine if my phone's camera is compatible with the reflect meter.

6. Updated app and then it just stopped measuring.Easily the best light meter app I have found.

7. I do have an issue, after getting a new Galaxy s10 I was never able to get the spot meter to work.

8. Two changes that would improve this Light Meter.

9. Excellent! Nice to have meter with an intuitive, analog readout.

10. Crashes every time I try to use the reflected mode.Used to work perfectly.

11. How can I get the older working version of this app?I loved using this app on my Galaxy S7.

Steps to Troubleshoot & Fix LightMeter Issues

1. Fix LightMeter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LightMeter: Restarting the app will resolve most errors.
  2. Update the LightMeter App. Here is how:
    1. On Android goto PlayStore » Search for "LightMeter" » Open LightMeter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LightMeter » click "UPDATE".
  3. Clear LightMeter app cache: Clearing cached data will force your app to retrieve the latest data directly from LightMeter servers.
    1. On Android, goto Settings » Apps » Select "LightMeter" » click Storage » click "Clear Cache".
  4. Check LightMeter app permissions. If any of these permissions required to use your device's features are disenabled, LightMeter might not work.
  5. Uninstall and reinstall LightMeter. If nothing else has worked, completely uninstall LightMeter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LightMeter not working


2. Fix LightMeter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LightMeter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LightMeter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LightMeter may not be able to connect to the Internet when running in the background.

Reported Issues