Contact mydlink View-NVR Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. Now, that dlink doesnt work with new browsers, theres ZERO WAY to access recordings.Needs update for Android 9 [Edit] When I upgraded to Android 9, I opened the app and it stated that the Android version was not supported.

2. If you want to watch another recorded clip, you need to double click the video screen and return to all four cameras, then start over by selecting the cam you want to view a recording for.

3. I just opened it again almost a month later and it seems to be working fine, even though there has been no update.Not optimized for Android 9.0 all that appears is a blank gray screen whenever I open the app.

4. States it is outdated with no updates available.... Never worked properly (could not view any records) even when it did "work" a few years ago.Could it be possible an upgrade to the app? It does not work at all.

5. It is possible to playback videos by going to the screen where you select time and day, then view the video.

6. No wonder it does not work with any browsers!Playback of recorded videos is problematic.

7. The screen is completely blank.Still waiting for the app update for Android version 9.

8. If you attempt to just switch from one recorded video to the next by using the date picker within a recorded video clip, it wont load the newly selected video.

9. S9 galaxy connected to same network or wireless provider makes no difference.Doesnt work at all anymore.

10. It never supported or looking at recorded video, in spite of being specifivally named for interacting with their NVR.

11. The D-Link NVR app keeps warning but this version is not made for this version of Android and to check for updates.

1. Fix mydlink View-NVR Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart mydlink View-NVR: Restarting the app will resolve most errors.
2. Update the mydlink View-NVR App. Here is how:
   1. On Android goto PlayStore » Search for "mydlink View-NVR" » Open mydlink View-NVR » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for mydlink View-NVR » click "UPDATE".
3. Clear mydlink View-NVR app cache: Clearing cached data will force your app to retrieve the latest data directly from mydlink View-NVR servers.
   1. On Android, goto Settings » Apps » Select "mydlink View-NVR" » click Storage » click "Clear Cache".
4. Check mydlink View-NVR app permissions. If any of these permissions required to use your device's features are disenabled, mydlink View-NVR might not work.
5. Uninstall and reinstall mydlink View-NVR. If nothing else has worked, completely uninstall mydlink View-NVR then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing mydlink View-NVR not working

2. Fix mydlink View-NVR Server issues & Internet Connection

1. Check network connection: An unstable Internet will make mydlink View-NVR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to mydlink View-NVR not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, mydlink View-NVR may not be able to connect to the Internet when running in the background.