Contact mydlink+ Customer Service

Why should I report an Issue with mydlink+?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of D-Link Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Helpful 60 second left countdown timer. - Touch and drag to move your view around for non-PT cameras. Pinch to zoom in/out. - Toggle camera's view modes between Night mode, Day mode, and Automatic mode. - After initial settings on the mydlink website, you can enable/disable motion/sound detection from the app for supported cameras. -You can talk back with 2-way audio support (for DCS-942L, DCS-5211L, DCS-5222L, DCS-2132L, DCS-2310L, DCS-7010L, DCS-6010L), and cameras will mute their microphones to avoid feedback during two-way audio communication. - Push notifications: Tap to select which device you want to receive push notifications from. - Local mode: Allow users to explore and access nearby cameras that are connected to the same LAN network with your phone. - Online setup: Users can follow the online setup feature to configure new cameras.

2. Tablet users may purchase the mydlink+ app for multiple camera viewing. - Supports H. 264 video streaming for smooth high-quality video (specific models only. - Access and view your camera's video feed (without audio) through your NVR. - Support remote viewing period of five minutes in relay mode.

3. For more information, go to mydlink. com or dlink. - View live video from your Cloud Camera, including a full-screen view.

4. Quickly and easily view your live Cloud Camera feeds and manage your Cloud Routers from anywhere using a Wi-Fi or 3G/4G connection.

5. Whether you're at the office, having an evening out, or away on vacation, the mydlink Lite app gives you access to your Cloud Cameras, Cloud Routers and NVR even when you’re on-the-go.

6. This app will lead you to configure your camera from A to Z. * The mydlink + app is dynamically linked to the FFmpeg shared video decoding library, which is compiled to contain LGPL decoders and splitters only.

7. You can also check your Cloud Router’s current upload/download bandwidth, or manage your wireless network security and status.

8. Parental controls let you see what sites your children have visited when you were away, and you can even block or unblock network access for individual devices.

9. The repository can be cloned from git://github. com/dlinker/mydlink-Lite---Android. git using the git clone command. *For tablet users, we recommend downloading the mydlink+ app. * mydlink + is not guaranteed to support Android devices using ""dirty"" linux kernel (e. g. LG P990).

1. Camera is ONLINE but does not connect in appwhat happened? app opens fine but doesn't connect to any of my cameras anymore on my Samsung phone? I deleted and reinstalled the app and didn't help.

2. Parts have cracked, fallen off and the white plastic has yellowed, but they still work and I am recording 24*7 to a Dlink NAS which also worked for the past 8 years! I get no respect from my wireman, but if you know how to do a little repair these things just keep going! They are no longer updated and neither is this app but I bought this to maximize my investment.

3. Getting worse with every update.Showed an update for my cameras firmware, updated it, now my camera no longer works.

4. Inaccessible security cam defeats the purpose of having one in the first place! Bad!Over the past 8 years have bought 8 D-Link IP cameras and they all still work.

5. It would be super cool to have a desktop application to schedule my cameras.If you are downloading this to use with a Dlink router and nothing else it provides the exact same functionality as the free mydlink lite app.

6. App no longer works, all my cameras are either offline or are showing online but i cannot connect.

7. when will this issue be resolved? and no I'm not going to elaborate to your link when its obvious your monitoring complaints and issues here.Used to work fine.

8. Wont show as a network anymore.No experience, it wont allow access to my cameras.

9. Wasted money.App works, however I stopped getting notifications.

10. For now it works fine.This app doesn't function properly.

11. Every time I try to sign up in order to be able to remotely reach my DCS-2530L it just fails.

1. Fix mydlink+ Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart mydlink+: Restarting the app will resolve most errors.
2. Update the mydlink+ App. Here is how:
   1. On Android goto PlayStore » Search for "mydlink+" » Open mydlink+ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for mydlink+ » click "UPDATE".
3. Clear mydlink+ app cache: Clearing cached data will force your app to retrieve the latest data directly from mydlink+ servers.
   1. On Android, goto Settings » Apps » Select "mydlink+" » click Storage » click "Clear Cache".
4. Check mydlink+ app permissions. If any of these permissions required to use your device's features are disenabled, mydlink+ might not work.
5. Uninstall and reinstall mydlink+. If nothing else has worked, completely uninstall mydlink+ then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing mydlink+ not working

2. Fix mydlink+ Server issues & Internet Connection

1. Check network connection: An unstable Internet will make mydlink+ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to mydlink+ not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, mydlink+ may not be able to connect to the Internet when running in the background.