Contact Free Customer Service

Why should I report an Issue with Freeform - Movies & TV Shows?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Disney to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. FREEFORM ACCOUNT: Enhance your viewing experience by creating a free account to receive a personalized home screen based on viewing behavior, save your favorite shows, and more! *The most recent full episodes as well as the FREEFORM live stream require a participating TV provider account.

2. To continue watching your favorite Freeform shows, movies, specials, and more after September 23, 2024, visit freeform. com, check with your TV provider, or stream on Hulu.

3. STREAM LIVE TV: Sign in with your TV provider to watch your favorite shows live!

4. Stream the latest episodes* of your favorite Freeform TV shows.

5. STREAM MOVIES: Watch a variety of movies from dramas to romantic comedies - all in the Freeform app!

6. STAY IN THE LOOP: Discover new shows and get reminded when your favorite shows air and when they’re available to watch in the app.

7. As of September 23, 2024, the Freeform app will no longer be available on mobile devices and connected TVs.

8. Until then, keep watching your favorite shows right here.

9. EXTRAS & EXCLUSIVES: Watch the latest sneak peeks, cast interviews, behind-the-scenes footage and more. No sign-in required!

10. FULL EPISODES: Enjoy the best lineup of dramas, hilarious comedies and binge throwback series.

11. Before you download this app, please consider that it may include or support advertising, some of which the Walt Disney Family of Companies may target to your interests.

1. None of the other streaming apps have ever given me trouble, only this one.I had such a horrible time trying to watch one movie on demand connected to my Chromecast.

2. Just fix this app!!!Horrible.... this app does not work... I can see all the shows but any time I try to stream on my phone it pulls up the video and just buffers.

3. Found a good series and it has been a horrible experience the entire time since I installed the app! I have to select each episode-no autoplay! It's been freezing up and greying out the cast button.

4. I have a galaxy s9, and I don't know if other phones have this same problem, but the app always forces shows into full screen which forces it into a resolution that makes anything I watch look like garbage.

5. it's greatI absolutely detest apps that play add every 2 seconds! Why is that? So, a timer shows up on the screen during the ads...fine...2 minutes.

6. My experience with this app has been terrible! I should've read the reviews first and i would've known not to waste my time with it.

7. It took nearly double the amount of time it should to watch one movie.

8. It will probably be deleted once I finish this specific movie I was looking for.It works ok if I watch on my phone but that's not what i want to do! I want to cast it to my tv.

9. The pause and go for the ads does not run smoothly, causing the video to randomly rewind or fast forward when the ads are finished, and then it won't let you rewind or fast forward to the appropriate time.

10. Commercial breaks every five minutes at blaring volume, with the same two ads every time.

11. Once the timer has expired, it shows a split second if the movie and flips BACK to freaking ads! You can't be serious.

1. Fix Free Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Free: Restarting the app will resolve most errors.
2. Update the Free App. Here is how:
   1. On Android goto PlayStore » Search for "Free" » Open Freeform - Movies & TV Shows » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Free » click "UPDATE".
3. Clear Freeform - Movies & TV Shows app cache: Clearing cached data will force your app to retrieve the latest data directly from Free servers.
   1. On Android, goto Settings » Apps » Select "Freeform - Movies & TV Shows" » click Storage » click "Clear Cache".
4. Check Free app permissions. If any of these permissions required to use your device's features are disenabled, Free might not work.
5. Uninstall and reinstall Free. If nothing else has worked, completely uninstall Free then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Free not working

2. Fix Free Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Free be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Free not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Free may not be able to connect to the Internet when running in the background.