Contact Discogs Customer Service

Why should I report an Issue with Discogs?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Discogs to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Official Discogs App is the best way to catalog your music collection, find your grail, verify pricing, and buy music in the world’s largest discography of physical music.

2. "It’s (officially) time to take your Discogs habit mobile.

3. Discogs has completely revolutionized record collecting". • Browse available music from sellers across the world. • Complete purchases directly through the app using Discogs Payments or PayPal. • Music app purchases are routed through secure servers to encrypt and safeguard personal information. • List items for sale on the Discogs Marketplace. • Respond to inquiries from other Discogs users. • Add and remove items from your Discogs Collection on the go. • Check to see if you already own a record before you purchase it. • Use your phone's camera to search for a release by the barcode. • See how many items are in your Wantlist and Collection. • Monitor the low, median, and high estimated values of your Collection. • Utilize Discogs Marketplace price-range and sales history for vinyl, CD and cassette at your fingertips. • Know when you're striking gold with an unbeatable find by referencing marketplace data while crate digging. • Never pay more than a record is worth by comparing prices with historical sales data. • Track your grail by adding it to your Wantlist. • Get notifications on price changes and new listings on items you are tracking. • Remove items from your Wantlist and add them to your Collection after purchasing. • Edit profile information for your personal Discogs account. • Keep track of incoming messages, send new messages, and organize your inbox. • Search the database and discover new music from anywhere. • Tell us how we can improve by sharing your thoughts: app@discogs.

1. A fix would be great, I use the app for sales as well as regular browsing.I absolutely love Discogs and used it all the time, but recently (April 2023) it has become completely unusable, taking forever to load anything and crashing often.

2. All you can really do and look at your private collection, that's all that works.The interface and layout and general functionality are near perfect but I just got a new phone and now it keeps crashing and/or refusing to load.

3. Easy to navigate and if you're looking for that one special item to buy, the search function really is great.

4. the worst thing is that, when scrolling through images quickly, the server seems to incorrectly detect that I am botting/image scraping (just a guess) and blocks my device from loading images.

5. the issue goes away after a little while which is why I assume it's blocking me on purposeMarch '23 update: works fine so far, the recent update seemed to help.

6. Even has a want list so when that item comes up for sale you get notifications.Overall a nice app with clean UI; the fact that they even have an app for Discogs makes it better than web-only options like Rateyourmusic.

7. The images don't load sometimes but at least I can use the barcode scanner if the release is specific.

8. Usually a great app, recently started behaving like there isn't an internet connection (site works fine in browser).

9. That being said, there's a pretty app-breaking bug for me on Pixel 3A: whenever I go to My Collection, it instantly shows me a random item from my collection as a pop-up.

10. Update: while that issue is fixed, it seems like every 5 listings you look at makes the images stop loading.

11. I will not be using the site until then.The app doesn't do anything, everytime i try to search it just spins and says nothing in database, but if you go through the website it instantly finds it.

1. Fix Discogs Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Discogs: Restarting the app will resolve most errors.
2. Update the Discogs App. Here is how:
   1. On Android goto PlayStore » Search for "Discogs" » Open Discogs » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Discogs » click "UPDATE".
3. Clear Discogs app cache: Clearing cached data will force your app to retrieve the latest data directly from Discogs servers.
   1. On Android, goto Settings » Apps » Select "Discogs" » click Storage » click "Clear Cache".
4. Check Discogs app permissions. If any of these permissions required to use your device's features are disenabled, Discogs might not work.
5. Uninstall and reinstall Discogs. If nothing else has worked, completely uninstall Discogs then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Discogs not working

2. Fix Discogs Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Discogs be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Discogs not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Discogs may not be able to connect to the Internet when running in the background.