Contact RadiOMG Customer Service

Why should I report an Issue with RadiOMG for SomaFM?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Doug Melton to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Controls for the app vanish from Android and don't come back unless you restart radioOMG.This, I've been waiting for forever! Finally I can enjoy Soma on the go again, without the clumsiness of using a browser! No complaints at all, but a feature i'd love to see is the option to disable the screen going to sleep when the player is active and in focus.

2. Keep the great tunes playing and become a supporter.Love, love, love SomaFM! I have been a fan since Musical Starstreams in the 1990s when Forest was the host.

3. Keep up the great work, and thanks a ton for the big delicious plate of Groove Salad!I love this app! It has drawbacks... Mostly that it doesn't like to stop.

4. But I am amending my review to report that a) it doesn't stop playing when you pull the cord or turn off the BT device like all other music players do and b) it can become nonresponsive while playing and I have no way to kill it.

5. I can't have a music app that won't pause or close.Have been a SomaFM listener since the early 2000s and love these stations more than any other.

6. Overall though, I appreciate how little UI there is standing between me and getting a channel playing.I've been listening to SomaFM since 2006 and am so happy they've kept it going and current with technology.

7. I have to unlock the screen to get the stream working again.I love that I can get SomaFM on a mobile device.

8. The missing final star is because when you stop playback/quit the app, the next time you toggle Bluetooth on your device, this app begins playing and doesn't want to stop.

9. Would love if Starred channels were sorted at the top of the list, or if there was a toggle between the full channel list and Favorites.

10. It runs well in the background.I uninstalled this app because there's no option to add the track that's currently playing to a "favorites" list to refer to at a later time.

11. It presents as a tiled list of all the Soma channels, and while you can Star a channel, it doesn't seem to actually do anything.

1. Fix RadiOMG Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart RadiOMG: Restarting the app will resolve most errors.
2. Update the RadiOMG App. Here is how:
   1. On Android goto PlayStore » Search for "RadiOMG" » Open RadiOMG for SomaFM » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RadiOMG » click "UPDATE".
3. Clear RadiOMG for SomaFM app cache: Clearing cached data will force your app to retrieve the latest data directly from RadiOMG servers.
   1. On Android, goto Settings » Apps » Select "RadiOMG for SomaFM" » click Storage » click "Clear Cache".
4. Check RadiOMG app permissions. If any of these permissions required to use your device's features are disenabled, RadiOMG might not work.
5. Uninstall and reinstall RadiOMG. If nothing else has worked, completely uninstall RadiOMG then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing RadiOMG not working

2. Fix RadiOMG Server issues & Internet Connection

1. Check network connection: An unstable Internet will make RadiOMG be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to RadiOMG not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, RadiOMG may not be able to connect to the Internet when running in the background.