Contact WearGo Customer Service

Why should I report an Issue with WearGo - Geocaching Wear OS?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Alexander Korosec to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Edit: Then say "for Galaxy watch 4" in the name in the same way a PS game says Playstation on the cover.Still Can't download to Samsung watch to use for geocaching watch is Samsung galaxy watchUsed to be a good app, but now I can't even use it anymore.

2. Also, arrow is on the bottom of the watch screen (odd place for it) and is frequently obscured by the settings tab which is also at the bottom.I'm still looking for the ultimate caching app.

3. This would be more helpful if the watch displayed miles instead of kilometers (I set the main app to do this but it does not change the watch).

4. I like the displays better, but watch still only shows distance in meters, even when app is open on both devices.

5. **9/28 update: updated version on watch and phone.

6. Still displays meters on my watch (Watch5 Pro).

7. But I only got a message that said that the app is only available on the Galaxy Watch 4.

8. I wish it could use the phone's compass or maps.App kept changing my location even though i wasn't moving.

9. Now you can change distance to feet, but only on the phone.

10. Total waste of timeSure I would have loved the app.

11. **10/11: I already had the latest update.

1. Fix WearGo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WearGo: Restarting the app will resolve most errors.
2. Update the WearGo App. Here is how:
   1. On Android goto PlayStore » Search for "WearGo" » Open WearGo - Geocaching Wear OS » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WearGo » click "UPDATE".
3. Clear WearGo - Geocaching Wear OS app cache: Clearing cached data will force your app to retrieve the latest data directly from WearGo servers.
   1. On Android, goto Settings » Apps » Select "WearGo - Geocaching Wear OS" » click Storage » click "Clear Cache".
4. Check WearGo app permissions. If any of these permissions required to use your device's features are disenabled, WearGo might not work.
5. Uninstall and reinstall WearGo. If nothing else has worked, completely uninstall WearGo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WearGo not working

2. Fix WearGo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WearGo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WearGo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WearGo may not be able to connect to the Internet when running in the background.