Published by De'Longhi Appliances S.r.l on Feb 16, 2024

Report an issue with De'Longhi Livenza Grill.
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Why should I report an Issue with De'Longhi Livenza Grill?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of De'Longhi Appliances S.r.l to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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De'Longhi Livenza Grill Customer Insights

1. Also, if the mobile screen locks or you get a call while using the app, the timer freezes and you need to reopen the app and loose the time.I love this app, there is a lot of options .I also really enjoy my multi grill.

2. It's good.It doesn't work at all after updating 5.10.2022. The program does not allow you to select options for grilling and hangs at the "modify" stage in settings.

3. It had worked perfectly before you fixed bugs.Has this annoying push notification that keeps itself and can't be removed just taking up real estate on my phone screen.

4. I would like an update to be able to modify and or add my own timing and sizes and cuts to the categories.Pretty good with options etc.

5. At first, it was mildly useful as it had basic recipes and cooking times, although the timer never worked properly.

6. "The content is empty".Installed and as soon as I start the app it goes into configuration mode.

7. Is it too much to ask for a manufacturer of De'Longhi's stature to make a useful app? Apparently so.Select your language... and hanged.

8. Would like the screen to stay on when counting down and sync with the grill itself.

9. The first screen is 'language' and it just sits there loading.

10. I don't think I've used the stove since I got it..Meat cut thickness is limited and the cooking times are not accurate.

11. The app can't connect to something (maybe deLonghi "cloud") to periorm the initial settings.

Steps to Troubleshoot & Fix De'Longhi Livenza Grill Issues

1. Fix De'Longhi Livenza Grill Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart De'Longhi Livenza Grill: Restarting the app will resolve most errors.
  2. Update the De'Longhi Livenza Grill App. Here is how:
    1. On Android goto PlayStore » Search for "De'Longhi Livenza Grill" » Open De'Longhi Livenza Grill » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for De'Longhi Livenza Grill » click "UPDATE".
  3. Clear De'Longhi Livenza Grill app cache: Clearing cached data will force your app to retrieve the latest data directly from De'Longhi Livenza Grill servers.
    1. On Android, goto Settings » Apps » Select "De'Longhi Livenza Grill" » click Storage » click "Clear Cache".
  4. Check De'Longhi Livenza Grill app permissions. If any of these permissions required to use your device's features are disenabled, De'Longhi Livenza Grill might not work.
  5. Uninstall and reinstall De'Longhi Livenza Grill. If nothing else has worked, completely uninstall De'Longhi Livenza Grill then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing De'Longhi Livenza Grill not working


2. Fix De'Longhi Livenza Grill Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make De'Longhi Livenza Grill be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to De'Longhi Livenza Grill not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, De'Longhi Livenza Grill may not be able to connect to the Internet when running in the background.

Reported Issues