Contact DeepL Customer Service

Why should I report an Issue with DeepL: translate & write?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of DeepL SE to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It also offers intelligent writing suggestions for English, French, German, and Spanish to help you create clear, error-free, and impactful texts with ease.

2. DeepL is your go-to AI translation and writing assistant for precise translations, powerful grammar fixes, and clear style enhancements.

3. With the power of advanced Language AI, DeepL allows you to translate text, photos, files, and even speech into over 30 languages on the go.

4. DeepL Write is currently available for English, French, German, and Spanish—with many more languages coming soon.

5. So all of your mobile communication, from emails to social media posts, shines with professionalism and confidence.

6. Free to download—access core features without cost!

7. Like millions of others every day, get DeepL for Android to communicate effortlessly across language barriers—wherever you are.

1. I only gave it 4 stars because the mobile app is more limited in that it doesn't allow for the ability to check for alternative words but it's still superior to other translation apps I've used in the past.This is definitely better than any other translator I have tried so far! However, unreliable because too often, it suddenly stops translating unexpectedly and displays a message saying "Access Denied" with explanation that too many requests are being sent to server.

2. I've done the best I could thinking up euphemisms and odd speech patterns that usually end up confusing most other translation software, and I have to say, by far, this is the best software I have ever seen with the ability to accurately interpret and translate in natural and coherent sentences.

3. As a consequence, I have split out my recording in several pieces.My review of this app has gone up incrementally in stars as they have added new features.. The only one I'm really missing now is being able to tap a word and get alternate suggestions.

4. It allows you to toggle between formal and informal speech (I use it for Spanish, mostly), to check for alternative vocabulary words or phrases, and to translate audio.

5. As for the translation quality, it is great for the languages I use it for, other than Japanese and Korean.

6. When compared to other translation apps, DeepL stands out in a good way.

7. The only thing missing would be a dictionary or even a history, but, still, hands down, one of the best translators out there.The desktop version is probably one of the best, if not the best, translators for documents and text I have ever used.

8. Loving to see where this will go in the future and deeply hoping for some sort of keyboard implementation.Really great app! Has provided the most accurate translations so I can chat with foreign friends.

9. Asking for confirmation, or having undo would be nice.Easily the best Japanese translator I’ve ever found or used.

10. It does have alternate phrases, but not a contextual word choice function like the web and dektop versions have on PC.

11. Even in my mother language, I have to continue fluidly speaking, because if I do a pause, the App stops from recording.

1. Fix DeepL Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DeepL: Restarting the app will resolve most errors.
2. Update the DeepL App. Here is how:
   1. On Android goto PlayStore » Search for "DeepL" » Open DeepL: translate & write » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DeepL » click "UPDATE".
3. Clear DeepL: translate & write app cache: Clearing cached data will force your app to retrieve the latest data directly from DeepL servers.
   1. On Android, goto Settings » Apps » Select "DeepL: translate & write" » click Storage » click "Clear Cache".
4. Check DeepL app permissions. If any of these permissions required to use your device's features are disenabled, DeepL might not work.
5. Uninstall and reinstall DeepL. If nothing else has worked, completely uninstall DeepL then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DeepL not working

2. Fix DeepL Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DeepL be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DeepL not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DeepL may not be able to connect to the Internet when running in the background.