Published by EVOLLY.APP on Mar 18, 2024

Report an issue with Translate Box.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Translate Box - multiple trans?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of EVOLLY.APP to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Translate Box - multiple trans image 1 contact Translate Box - multiple trans image 2

Translate Box Customer Insights

1. It's pretty good for a robot.Damn good application, I am learning Arabic but I use this to translate a book I want to read and am not ready for, with other apps and dictionaries, but I need this more than anything to compare possible translation of whole sentences, as each app usually gives different results, you can get a sense of what is said before you translate it accurately, word by word.

2. I like how it shows multiple translators, although some never work.Translation apps are only as good as the people doing the input - unfortunately this app is poor (at times even impolitely inaccurate) when it comes to Thai into English.

3. 1 of a kind.Great app; my favorite translator to use when checking my Spanish syntax since I can't get so many translations at once with any other app, however I paid the $14.01 for the full features, which is quite steep for what the app does, and I can understand why some are frustrated by the limitations of the free version.

4. Would recommend the designer(s) of the app withdraw their English to Thai service, until they consult with qualified translators.The app worked well for a couple of days so I paid for the premium version.

5. Mow they made the voice and camera translation separate apps and the in app voice and camera app no longer work.

6. ads drive you crazy but for a one off product manual translation its was worth putting up with.I paid for the full version without ads.

7. I feel cheatedEvery time I want to take a picture to translate, it says to enable the camera and storage permissions.

8. I would like to see more UI updates considering the money that I paid.this is the only app that the ocr worked with camera shots of Chinese characters from 10 I tried.

9. The app started to work and now it has stopped again.Very clear and easy to use, and ads are short so no need to really pay for full.

10. I used this on screen shots to translate manga names and it worked perfectly.It's pretty much useless for Japanese characters.

11. If you use a picture it won't recognize them and comes back with a bunch of random symbols and says the language is Hungarian or Polish.

Steps to Troubleshoot & Fix Translate Box Issues

1. Fix Translate Box Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Translate Box: Restarting the app will resolve most errors.
  2. Update the Translate Box App. Here is how:
    1. On Android goto PlayStore » Search for "Translate Box" » Open Translate Box - multiple trans » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Translate Box » click "UPDATE".
  3. Clear Translate Box - multiple trans app cache: Clearing cached data will force your app to retrieve the latest data directly from Translate Box servers.
    1. On Android, goto Settings » Apps » Select "Translate Box - multiple trans" » click Storage » click "Clear Cache".
  4. Check Translate Box app permissions. If any of these permissions required to use your device's features are disenabled, Translate Box might not work.
  5. Uninstall and reinstall Translate Box. If nothing else has worked, completely uninstall Translate Box then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Translate Box not working


2. Fix Translate Box Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Translate Box be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Translate Box not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Translate Box may not be able to connect to the Internet when running in the background.

Reported Issues