Contact Monkey Novel Customer Service

Why should I report an Issue with Monkey Novel?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of mydooog to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I am using the app only for this story and it's been years it didn't update.is there some technical problem with the app rightnow? cause when i open the app it says "no data" even when my cp is connected with our wifi its been 2 days alreadyI purchased twice but I did not received any credits on my account.

2. Still waiting for your action.What happen to this app now I can't open the story and can't redeem the free coins... I love reading the storiesSome of the books are just copied from other platforms .

3. Can you please complete the story "she becomes glamorous after the engagement annulment".

4. and you're allowing it ? shame on you .Great reading.

1. Fix Monkey Novel Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Monkey Novel: Restarting the app will resolve most errors.
2. Update the Monkey Novel App. Here is how:
   1. On Android goto PlayStore » Search for "Monkey Novel" » Open Monkey Novel » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Monkey Novel » click "UPDATE".
3. Clear Monkey Novel app cache: Clearing cached data will force your app to retrieve the latest data directly from Monkey Novel servers.
   1. On Android, goto Settings » Apps » Select "Monkey Novel" » click Storage » click "Clear Cache".
4. Check Monkey Novel app permissions. If any of these permissions required to use your device's features are disenabled, Monkey Novel might not work.
5. Uninstall and reinstall Monkey Novel. If nothing else has worked, completely uninstall Monkey Novel then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Monkey Novel not working

2. Fix Monkey Novel Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Monkey Novel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Monkey Novel not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Monkey Novel may not be able to connect to the Internet when running in the background.