Published by Dawat-e-Islami on Nov 11, 2024

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Why should I report an Issue with Prayer Times - Qibla & Namaz?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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About Prayer Times - Qibla & Namaz

1. With this Muslim prayer times app, users will get a notification with the call of Azan when the Azan time starts for any salah.

2. This is recommended after each namaz or Friday prayer time.

3. This incredible app not only tells you the daily salah time but also Friday prayer time and it does so according to your geographic location.

4. During Namaz time, this amazing feature automatically sends your mobile into silent mode.

5. Users will be acknowledged about their qaza namaz from time to time, and they could keep their qaza namaz records maintained.

6. Unfortunately, apart from the accurate namaz time, many of us don’t know the exact adhan time or Qibla direction, particularly when we’re in travel.

7. Users can find the right Islamic prayer times of the entire month by using this feature and inform others.

8. The app offers both Islamic and Gregorian calendars to set your namaz time table.

9. Plus, it gives a full namaz time table which you can use to match daily namaz time with your hectic routine.

10. However, many Muslims aren’t able to perform this daily prayer at Azan time.

11. Users may know about two different adhan time based on Hanafi and Shafai jurisprudence.

Prayer Times Customer Insights

1. For example: in surah rahman, focusses on what allah gave us n why we should be grateful... Rest u r better.. Plz go on it Space not allow me to explain all the thing... Thank you💓A few years ago the app was taking only a few MB storage that was suitable for a variety of low cost and entry level phones, now it is taking 162app+143data=305 MB on my mobile.

2. Because I wasn't scrolling down much, but once I did, I found there are more options and features which I never used.The app is very helpful for keeping track of prayer times and the inclusion of Quran and Surah is a great feature.

3. Just one request 'the app's azaan is affected by the media volume of the device, if you guys can change it alarm volume it would be really helpful, since the media volume on many phones is muted a lot of the times or you guys can give us the option to choose between media volume and alarm volume.' and I'm just nitpicking.

4. Jazaqallah khair! One suggestion cum request is, if we can get short overview of each surah (at beginning) such as what mainly focuses in this surah, time line.. etc will be helpful to prioritise/select to go in depth n also for reference.

5. I think azaan should be muted with pressing power/standby button (this is a standard feature in many similar aaps).

6. Can we download the salaah times of whole the year (365 days) into the excel file.I need it because I have responsibility to to set the times into the manual digital watchMashaAllah, it's a great app.

7. This is not only a great source of prayer time, but its feature "Receite the Quran" has stood it out.

8. The bestest feature is qaza namaz calculator and guidance.jaxak Allah to all concerned who made an designed this app so well.

9. There was a soft button in software in previous version which use to appear while azaan was in progress but now its gone.

10. The Quran and Surah section of the app is very useful for daily reading and reflection.

11. I prefer mute of azaan with actual button rather than the soft button.

Steps to Troubleshoot & Fix Prayer Times Issues

1. Fix Prayer Times Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Prayer Times: Restarting the app will resolve most errors.
  2. Update the Prayer Times App. Here is how:
    1. On Android goto PlayStore » Search for "Prayer Times" » Open Prayer Times - Qibla & Namaz » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Prayer Times » click "UPDATE".
  3. Clear Prayer Times - Qibla & Namaz app cache: Clearing cached data will force your app to retrieve the latest data directly from Prayer Times servers.
    1. On Android, goto Settings » Apps » Select "Prayer Times - Qibla & Namaz" » click Storage » click "Clear Cache".
  4. Check Prayer Times app permissions. If any of these permissions required to use your device's features are disenabled, Prayer Times might not work.
  5. Uninstall and reinstall Prayer Times. If nothing else has worked, completely uninstall Prayer Times then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Prayer Times not working


2. Fix Prayer Times Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Prayer Times be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Prayer Times not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Prayer Times may not be able to connect to the Internet when running in the background.

Reported Issues