Contact Magic Hop Customer Service

Why should I report an Issue with Magic Hop?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Badsnowball Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. An one other thing: There are songs in different languages! It's not that glitchy, though! Please try to fix those things!I really like this Game But you should add More updates! like changing the landscapes, particles, challenges, friends, and multiplayer(Race), and One More thing.. I would like you to add, Modes! That would make it more challenging and fun! Please add thisThis app is good but everything is good its just the ADS....!!!! Every time when you lose its an ad and when you win and.... ITS ANNOYING SO CAN YOU PLEASE FIX THAT !!!!!!!!!.... but really fix it then I would change this review to 5 starsI rated it 5 stars because the graphics are great.

2. My tablet is quite glitchy so if it is good quality don't blame me.This is very good game but we don't choose one song again and again.i qm fan of image dragon but there is only two songs of image dragon.

3. It definitely needs more music as well.This is a great game, but unlike in the add, you usally don't have songs that we type in that we want to play and you only play, like a bit of every song! Too many adds as well.

4. Solid 5 stars!This game is an incredible game just that the ads are too much and some times the ads are even two instead of one and it's so annoying do can you plz change it pretty plz with a cherry on topPls add pick your own theme and make your own theme.

5. Another problem it's bad quality if your going to download this app, please download the real game magic tiles i think it's called but please, please, please DO NOT download this game.

6. ThanksI really enjoy the game, it has great quality a bunch of somg options.

7. This game is definitely fun, my 4yr old niece loves playing it and loves the music.

8. Its a cool game, but it needs some changes.

9. I suggest to add an endless mode to every songs so that it can increase the intensity and will be a fun interesting challenge.One its a rip off but this rip off is worse so much more worse i can't take it.

10. This game is really relaxing but sometimes it feels too easy.

11. But she gets frustrated with the ads & quickly switches to other games or needs my help clearing the ads.

1. Fix Magic Hop Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Magic Hop: Restarting the app will resolve most errors.
2. Update the Magic Hop App. Here is how:
   1. On Android goto PlayStore » Search for "Magic Hop" » Open Magic Hop » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Magic Hop » click "UPDATE".
3. Clear Magic Hop app cache: Clearing cached data will force your app to retrieve the latest data directly from Magic Hop servers.
   1. On Android, goto Settings » Apps » Select "Magic Hop" » click Storage » click "Clear Cache".
4. Check Magic Hop app permissions. If any of these permissions required to use your device's features are disenabled, Magic Hop might not work.
5. Uninstall and reinstall Magic Hop. If nothing else has worked, completely uninstall Magic Hop then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Magic Hop not working

2. Fix Magic Hop Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Magic Hop be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Magic Hop not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Magic Hop may not be able to connect to the Internet when running in the background.