Published by Wayne Eng on Aug 6, 2024

Report an issue with Dance Vision.
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Why should I report an Issue with Dance Vision?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Wayne Eng to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Dance Vision

1. With Dance Vision, you'll learn more than just how to dance – you'll learn the confidence and grace that come with mastering a new skill. So why wait?

2. With Dance Vision, you'll discover the secret to learning ballroom dance is having the right syllabus.

3. Dance Vision is the #1 ballroom dance studio on your phone, tablet, or smart TV.

4. Whether you're a complete novice or a seasoned pro, Dance Vision has something to offer.

5. Use it to learn to dance step-by-step, at a pace that works for you.

6. And for those looking to take their skills to the next level, our advanced lessons will help you refine your technique and perfect your performance.

7. Our certified instructors will guide you every step of the way, teaching you the fundamentals of footwork, timing, and posture.

8. Our step-by-step tutorials are easy to follow, so you can master the basics in no time.

9. From the elegant waltz to the sultry salsa, and everything in between, including the romantic rumba.

10. Download Dance Vision today and start your journey to becoming a ballroom dance expert!

Dance Vision Customer Insights

1. I consider this an invaluable addition to our in-person dance instruction and 100% recommend it!This is a great reference to have available on a phone or tablet, but $10 per month and a 5 star rating requires the ability to cast to streaming devices like Roku, Fire TV, and Chromecast.

2. If you love to dance and want to improve, Dance Vision is your place.As a bronze-level student, I find it fantastic that I can review individual steps piece by piece, over and over again, to really understand them, as well as hear about technique from world famous dancers.

3. The App allows easy access to individual moves that can be viewed repeatedly, to maximize learning.Dance has been literally life-changing, and our studio and Dance Vision are the magic that have created this new world for me.

4. I need this on a big screen that I can control from my phone while practicing.Need to fix authentication/ network error, even after I'd reinstalled the app/ changed my password.My experience is always a most pleasant one with Dance Vision.

5. I have had a subscription for a couple years, but since COVID, I have been doing one or more of their dance videos everyday.

6. Thanks for this! 🙏😁Highly recommend Dance Vision, their App and their Customer Service.

7. They offer a wide variety of choices in all dance styles and levels so no matter where you are in your dancing, you will be able to find something useful.

8. Dance Vision has kept me sane and dancing throughout COVID.

9. The Dance Vision instructors are amazing and the app very easy to use.

10. App enables access to a range of dance tutorials by the best dancers in the World.

11. I love Dance Vision.

Steps to Troubleshoot & Fix Dance Vision Issues

1. Fix Dance Vision Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dance Vision: Restarting the app will resolve most errors.
  2. Update the Dance Vision App. Here is how:
    1. On Android goto PlayStore » Search for "Dance Vision" » Open Dance Vision » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dance Vision » click "UPDATE".
  3. Clear Dance Vision app cache: Clearing cached data will force your app to retrieve the latest data directly from Dance Vision servers.
    1. On Android, goto Settings » Apps » Select "Dance Vision" » click Storage » click "Clear Cache".
  4. Check Dance Vision app permissions. If any of these permissions required to use your device's features are disenabled, Dance Vision might not work.
  5. Uninstall and reinstall Dance Vision. If nothing else has worked, completely uninstall Dance Vision then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dance Vision not working


2. Fix Dance Vision Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dance Vision be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dance Vision not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dance Vision may not be able to connect to the Internet when running in the background.

Reported Issues