Contact EuroCupid Customer Service

Why should I report an Issue with EuroCupid: European Dating?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cupid Media to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Simple photo verification would go a long way, but it does not seem like publisher is interested in solving their problems.I just created the account and the app deactivated it and blocked it for no reason!Nice app and much more, you will enjoy using this platform nice option for love seekersThere are fake profiles of course, but these girls are just way better looking and way more polite than on North American dating apps.

2. This service has a huge problem with fake profiles that keeps returning with new profiles but same photos.

3. This app is an information thief and lierThey have deleted my account twice,I contacted so called customer service and as expected they did nothing.i would avoid this app at all cost.

4. Fix the dumb glitches and it's one of the best dating apps of allIt requires you to upgrade before you cna read messages yet it won't let me read messages even though I have upgraded.

5. I sincerely doubt any woman is paying for dating apps since they have the control, which means men have to pay, and at this price, I rather use other dating sites.

6. I wen ton the play app where it says to open app to confirm subscription, open the app and nothing happens!!! Very frustrating.The app works and it's fine, I got a interest and I got a message from some woman.

7. I understand you have to make money somehow, but not letting people communicate on a communication app is absolutely ridiculous.Terrible app! Once I logged in and my profile was blocked for no reason.

8. Do not trust this app with payment information .....................Overrun with fake profiles.

9. Beware of this app! Something suspicious is going on there! New account made, and immediately profile got shut down for fraud although I was just filling in some details about me.

10. I complained with customer service and now they want a color copy of my passport.

11. Reporting won't help because new profiles are easy to create.

1. Fix EuroCupid Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart EuroCupid: Restarting the app will resolve most errors.
2. Update the EuroCupid App. Here is how:
   1. On Android goto PlayStore » Search for "EuroCupid" » Open EuroCupid: European Dating » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EuroCupid » click "UPDATE".
3. Clear EuroCupid: European Dating app cache: Clearing cached data will force your app to retrieve the latest data directly from EuroCupid servers.
   1. On Android, goto Settings » Apps » Select "EuroCupid: European Dating" » click Storage » click "Clear Cache".
4. Check EuroCupid app permissions. If any of these permissions required to use your device's features are disenabled, EuroCupid might not work.
5. Uninstall and reinstall EuroCupid. If nothing else has worked, completely uninstall EuroCupid then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing EuroCupid not working

2. Fix EuroCupid Server issues & Internet Connection

1. Check network connection: An unstable Internet will make EuroCupid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to EuroCupid not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, EuroCupid may not be able to connect to the Internet when running in the background.