Published by Cupid Media

Report an issue with GayCupid.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with GayCupid - Gay Dating App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cupid Media to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

GayCupid Customer Insights

1. Avoid.I like it alot but you what would be cool? If I would stop accidentally pressing *show interest* A cool feature would be something that would allow me to cancel...Nothing but a site full of Scammers from the Philippines, Africa, Central and South America.

2. Total waste of time and only an idiot would pay to message a scammer a thousand miles away.Paid for a year's subscription but a message appears on the app stating the site is closing down.

3. When I tried refreshing it, the entire conversation has gone even the profile of that person.it's been one hours and more I keep logging in creating my account but this app doesn't accept my all entries.

4. Side note a screen kept popping up every 2 seconds saying the certification isn't vaild.I would have given it five stars because its a very good app but what has stopped me is this.

5. Why ? Am uninstalling itthe app loads whenever i had multiple chats andmost of the time, it doesnt respond immediately to my prompt or command.

6. Site is mainly full of scanners asking to move to WhatsApp to ask for money.

7. I can't be verified without a passport and a driver's license.

8. I don't have my driver's license nor a passport so I can never be verified.

9. Tells you people are interested or looked at your profile but nothing appears.

10. I don't understand why it's happening to me.If you want to talk to guys from the Philippines then this is the app for you.

11. You can not read any messages sent to you if u have not paid for membership.

Steps to Troubleshoot & Fix GayCupid Issues

1. Fix GayCupid Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GayCupid: Restarting the app will resolve most errors.
  2. Update the GayCupid App. Here is how:
    1. On Android goto PlayStore » Search for "GayCupid" » Open GayCupid - Gay Dating App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GayCupid » click "UPDATE".
  3. Clear GayCupid - Gay Dating App app cache: Clearing cached data will force your app to retrieve the latest data directly from GayCupid servers.
    1. On Android, goto Settings » Apps » Select "GayCupid - Gay Dating App" » click Storage » click "Clear Cache".
  4. Check GayCupid app permissions. If any of these permissions required to use your device's features are disenabled, GayCupid might not work.
  5. Uninstall and reinstall GayCupid. If nothing else has worked, completely uninstall GayCupid then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GayCupid not working


2. Fix GayCupid Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GayCupid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GayCupid not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GayCupid may not be able to connect to the Internet when running in the background.

Reported Issues