Published by Crocus Games on Aug 15, 2024

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Why should I report an Issue with Vault Item Manager - Destiny 2?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Crocus Games to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Vault Item Manager Customer Insights

1. It seamlessly transfers rare items into your vault automatically so you can mass dismantle from the vault at the end of a long session.A top-tier app, pretty much required to get the most out of Destiny 2.

2. This should be the only Destiny app.Perfect for storing and grabbing weapons to and from the Vault without being forced to go back to the Tower.

3. Being able to transfer loot to the vault lets you grind longer without having to go to tower as well.

4. The organization of the items in the vault/on character is superior to that found on the official D2 app, making it easier to find necessary items to transfer in a pinch.

5. Download if you play destiny a lot.Absolutely essential vault manager app for Destiny 2.

6. I have been saying that needs to be an in-game feature since the first Destiny.

7. You can retrieve items from the postmaster, equip items to your characters, transfer items between them, and see reviews for them.

8. Not having to go to tower to change loadouts saves enormous amounts of time in loading screens.

9. Fantastic app!!SUPER convenient to switch out gear from one toon to another compared to the conventional way of doing it.

10. This is so much more functional, and contains cool features the companion app doesn't, without all the Bungie stuff getting in the way.

11. It's able to equip and remember loadouts you set in a timely fashion.

Steps to Troubleshoot & Fix Vault Item Manager Issues

1. Fix Vault Item Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Vault Item Manager: Restarting the app will resolve most errors.
  2. Update the Vault Item Manager App. Here is how:
    1. On Android goto PlayStore » Search for "Vault Item Manager" » Open Vault Item Manager - Destiny 2 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vault Item Manager » click "UPDATE".
  3. Clear Vault Item Manager - Destiny 2 app cache: Clearing cached data will force your app to retrieve the latest data directly from Vault Item Manager servers.
    1. On Android, goto Settings » Apps » Select "Vault Item Manager - Destiny 2" » click Storage » click "Clear Cache".
  4. Check Vault Item Manager app permissions. If any of these permissions required to use your device's features are disenabled, Vault Item Manager might not work.
  5. Uninstall and reinstall Vault Item Manager. If nothing else has worked, completely uninstall Vault Item Manager then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Vault Item Manager not working


2. Fix Vault Item Manager Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Vault Item Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Vault Item Manager not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Vault Item Manager may not be able to connect to the Internet when running in the background.

Reported Issues