Contact Redrix Customer Service

Why should I report an Issue with Redrix for Destiny 2?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of gskinner to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Review results for up to 100 recent games in Glory, Valor, or Trials of Osiris, including average stats for k/d, efficiency (ka/d), kills, assists, and opponents defeated.

2. View the leaderboard for each game and get detailed information for any player, including score, kills per weapon / ability, precision percentage, and medals.

3. Track the number of games you've played since the weekly reset to ensure you get your weekly Glory bonus points.

4. Analyze your performance with dynamic charts, including average and trend lines.

5. Preview the map and gametype as Crucible matchmaking completes, gaining critical time to change load-outs before you land.

6. Redrix gives you tools to track, analyze, and improve your Destiny 2 PvP skills!

7. Reference a callout map to clearly communicate with your team members.

8. Quickly swap between characters and accounts: check out how your clan mates are doing and compare recent games.

1. Will remain uninstalled until Steam account, and persistent logons under error are fixed.Love this App as its alot easier to look at past games and win lose ratio, would love a option to look at my universal PvP stats, as well as a tab seperate for Trials of Osiris.

2. Though this is a very handy app and is very easy to handle and operate compared to other stat and game trackers.Love it - get map info 30 seconds before the game starts so call-out maps are ready.

3. It would be wonderful if you guys can make a web based version for multi-monitor users like me 😁Edit : never got a reply for my concerns but the app appears to be functional again and updating in real time and includes Iron Banner again.

4. I really love this app, but it's a shame how neglected it's been.Ever since beyond light it hasn't worked right, but recently it wont keep the history, shows stuff before dec 8th.

5. Survival and Survival: Freelance reward Glory, all other matches reward Valor, with the exception of Private Match.No login needed, no ads.

6. Used to be a good app for statistics, but after beyond light doesn't update on xbox for 2-3 days and does not include iron banner at all now.

7. Sent several emails just to ask about the app not working with no reply.Requires Steam base64 ID... rather than simple username.

8. Would love to see it developed further to include some of the info from the competition.

9. However i always find more familiar using these types of app on my second computer screen rather than unlocking my phone and scrolling through a tiny screen.

10. Speaking of maps, it would be great if the call-out maps were built in :)This app really has gone down significantly in quality.

11. Ability to view opponents stats and performance etcGreat work on the app.

1. Fix Redrix Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Redrix: Restarting the app will resolve most errors.
2. Update the Redrix App. Here is how:
   1. On Android goto PlayStore » Search for "Redrix" » Open Redrix for Destiny 2 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Redrix » click "UPDATE".
3. Clear Redrix for Destiny 2 app cache: Clearing cached data will force your app to retrieve the latest data directly from Redrix servers.
   1. On Android, goto Settings » Apps » Select "Redrix for Destiny 2" » click Storage » click "Clear Cache".
4. Check Redrix app permissions. If any of these permissions required to use your device's features are disenabled, Redrix might not work.
5. Uninstall and reinstall Redrix. If nothing else has worked, completely uninstall Redrix then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Redrix not working

2. Fix Redrix Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Redrix be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Redrix not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Redrix may not be able to connect to the Internet when running in the background.