Published by Weather Services Group

Report an issue with Weather Services PRO.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Weather Services PRO?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Weather Services Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Weather Services PRO Customer Insights

1. You really need to fix this app as it continually pops up a message saying error would you like to send report, this happens almost every 2-3 minutes when your trying to use your phone, which is annoying for one and stops any app your using dead in its tracks until the error message closes itself.Doesn't work with Android 9 apparently... at least that's what Android 9 is telling me.

2. Emailed and still no replyDon't work on Samsung Galaxy note 9Not working on note 9Current WSP v5.0 version DOES NOT work with new VZW / Google Android 9.0 update rollout for Google Pixels.

3. Please update the app so that it will work with the most current Android platform version 9.0. This WAS my daily paid driver weather app until the new VZW / Google Android update...now this app and widgets are useless.

4. Thanks for using your programming excellence on this issue.I used to love this app and used it all the time, until that is when i updated my Note 9 to this new Android 9 pie firmware.

5. Unfortunately, I cannot rollback an Android software update.

6. Hoping you fix this because I really like the application.I used this app all the time before upgrading my phone to Galaxy S10+ Doesn't even complete the install.

7. Useless paid app!Not working on android 9.

8. Please, please update so that Samsung 9, 10 etc can upload an app I PAID FOR.

9. Has this app been abandoned? No update for a long time.Jp Gold inaccurate.

10. Weather alerts, satellite views, maps, storms, everything weather you guys WERE excellent.

11. Skipping the error results in an endless configuration loop.

Steps to Troubleshoot & Fix Weather Services PRO Issues

1. Fix Weather Services PRO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Weather Services PRO: Restarting the app will resolve most errors.
  2. Update the Weather Services PRO App. Here is how:
    1. On Android goto PlayStore » Search for "Weather Services PRO" » Open Weather Services PRO » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Weather Services PRO » click "UPDATE".
  3. Clear Weather Services PRO app cache: Clearing cached data will force your app to retrieve the latest data directly from Weather Services PRO servers.
    1. On Android, goto Settings » Apps » Select "Weather Services PRO" » click Storage » click "Clear Cache".
  4. Check Weather Services PRO app permissions. If any of these permissions required to use your device's features are disenabled, Weather Services PRO might not work.
  5. Uninstall and reinstall Weather Services PRO. If nothing else has worked, completely uninstall Weather Services PRO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Weather Services PRO not working


2. Fix Weather Services PRO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Weather Services PRO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Weather Services PRO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Weather Services PRO may not be able to connect to the Internet when running in the background.

Reported Issues