Contact MetService Marine Customer Service

Why should I report an Issue with MetService Marine?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Meteorological Service of New Zealand to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The app does not include surf and beach forecasts or marine maps that are not included in the list above.

2. MetService New Zealand marine forecasts are now available in a handy smartphone app.

3. The app is free of charge thanks to sponsorship by Maritime NZ.

4. The app is developed for smartphones and is not supported for tablets.

1. If these issues were resolved I would definitely use the app again.I cannot change the 'home' setting on this app - I don't know who y, I've tried everything, including uninstalling it, and re-installing - Other features are fine, I can install/reset favourites, but not home.. why? Very disappointing! I'll delete it until it can get sorted..Very practical app.

2. This function has been restored in the March 2023 update after being stuffed up for 3 years together with the 3 day rain forecast.

3. When I upgraded my phone to a Galaxy A53 the app lost its play button on the rain radar and 3 day rain forecast making the app.

4. Strange to notice that there appears to have been just one review since mine in 2020.The information is all there although the failing to connect to server is quite an annoying recurring problem, fixed by restarting the app.

5. But the 3 day Rain Forecast does not have the play bar to click on there's a static screen.

6. App gave an accurate forecast when I lived in Wellingron, but when I moved to Raglan the forests have become mostly unreliable.

7. Connectivity problems have persisted for years but time will tell whether that issue has been fixed.

8. Using the rain radar I can again tap continuosly on the arrow to view the movement of approaching rain.

9. I would prefer if the home screen gave me all the useful information for my chosen base location though.

10. Frustrating as it was a useful app when out cruising/sailing.Forecast is on a poor background and can't easily read it.

11. Has 'cannot connect to server' error and fails to load.

1. Fix MetService Marine Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MetService Marine: Restarting the app will resolve most errors.
2. Update the MetService Marine App. Here is how:
   1. On Android goto PlayStore » Search for "MetService Marine" » Open MetService Marine » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MetService Marine » click "UPDATE".
3. Clear MetService Marine app cache: Clearing cached data will force your app to retrieve the latest data directly from MetService Marine servers.
   1. On Android, goto Settings » Apps » Select "MetService Marine" » click Storage » click "Clear Cache".
4. Check MetService Marine app permissions. If any of these permissions required to use your device's features are disenabled, MetService Marine might not work.
5. Uninstall and reinstall MetService Marine. If nothing else has worked, completely uninstall MetService Marine then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MetService Marine not working

2. Fix MetService Marine Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MetService Marine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MetService Marine not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MetService Marine may not be able to connect to the Internet when running in the background.