Published by Meteorological Service of New Zealand

Report an issue with MetService Rural Weather App.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with MetService Rural Weather App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Meteorological Service of New Zealand to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About MetService Rural Weather App

1. The app does not include urban forecasts, marine information, mountain information or maps that are not included in the list above.

2. New Zealand’s favourite rural forecasts are now available in a handy smartphone app.

3. The app is free of charge.

4. The app is developed for smartphones and is not supported for tablets.

MetService Rural Weather App Customer Insights

1. Thank youUsed to be an easier way to look at the same data metservice has, but since the new update the adds replace the location of the radar button moving the buttons up.

2. Each hourly picture must be a huge file sizeHi there There seems to be a buck in the rural weather app.

3. Has worked well for a long time but now seems to be really buggy with the app now not working at all, crashing on opening or after selecting an area from a restart.Having problems with opening the app.

4. It seems only Picton causes this problem, other location seem to work fine.

5. The 5 day barometric maps are excellent for getting a great overview of what the weather is going to do.Used to love this app as it was most accurate weather one out there.

6. In my area (Ohakea) it can be fine and calm as per the 2hr forecast for the next 48 hrs, while the day by day forecast tells me I'm experiencing gale force winds.

7. it was good but over the last few weeks, it keeps telling me that I have no internet connection when it's already connected and won't open.

8. This is not okay.All this shows is what most farmrs can see by looking out the window, needs more forecasting, not what has happenedGreat NZ weather app.

9. Meaning i start the app see the button want to tick on it and boom adds replace it and i tick the add.

10. Looking for a better option than this.The app cannot be opened presently, and is not functional; it tells me that I am offline (which I am not) and to try again later.

11. Everytime you open it and choose Picton the app is unable to connect to the server.

Steps to Troubleshoot & Fix MetService Rural Weather App Issues

1. Fix MetService Rural Weather App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MetService Rural Weather App: Restarting the app will resolve most errors.
  2. Update the MetService Rural Weather App App. Here is how:
    1. On Android goto PlayStore » Search for "MetService Rural Weather App" » Open MetService Rural Weather App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MetService Rural Weather App » click "UPDATE".
  3. Clear MetService Rural Weather App app cache: Clearing cached data will force your app to retrieve the latest data directly from MetService Rural Weather App servers.
    1. On Android, goto Settings » Apps » Select "MetService Rural Weather App" » click Storage » click "Clear Cache".
  4. Check MetService Rural Weather App app permissions. If any of these permissions required to use your device's features are disenabled, MetService Rural Weather App might not work.
  5. Uninstall and reinstall MetService Rural Weather App. If nothing else has worked, completely uninstall MetService Rural Weather App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MetService Rural Weather App not working


2. Fix MetService Rural Weather App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MetService Rural Weather App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MetService Rural Weather App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MetService Rural Weather App may not be able to connect to the Internet when running in the background.

Reported Issues