Published by Circle K North America on Jul 17, 2024

Report an issue with Circle K.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Circle K?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Circle K North America to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Circle K image 1 contact Circle K image 2

Circle K Customer Insights

1. 2nd is inaccurately scored so it's frustrating when you select appropriate items in a row & they aren't counted properly! It makes the game pointless & no longer a challenge if it's not going to be documented.Therefore, a waste of my time! Loved easy pay,but took calling multiple x to get set up!I love Circle k, but I've tried multiple times to sign up for the easy pay card.

2. Tried it on my laptop and my cell and the same thing happened, nothing! Hope this helps someone not waste the same time I wasted going nowhere on the Circle K site.

3. Please change the storage settings options!Seemed great at first but then I noticed it wasn't registering my drinks purchases or chips purchases to qualify for freebies.

4. Again, forced use of an app for something that can be achieved in another fashion is 👎Well this sucks, Install the app and it goes no where, does nothing? Whats's the point in your site if it does nothing? I used to enter for the Sip & Save no problem, but now, even if I uninstall and reinstall nothing.

5. Kind of just makes the app pointless and a waste of phone space for me if purchases aren't getting counted.

6. I enjoy the games to (hopefully)win instant prizes & CS is always on point in my store.I don't know when it started happening but I cannot see my home store or the barcode with my ID number on it when I open the app.

7. Staff at my store could not make sense of, or help with, app.Great in theory....except nothing EVER rings up with the discount or coupon by just entering your phone number or scanning the app.

8. Not the first time I have had trouble; in the past I have had trouble getting coupons... it shows local stores and goes to a map when you click on yours and you can go no further.

9. There is no way to enter in the app... the linked pictures don't work... what seems like there should be a text link does not work.

10. I could deal with that, but then it stopped registering pizza purchases, which is the big pain because I drop by on the regular for a quick, cheap lunch.

11. By the time I've convinced the cashier of the price its supposed to be by scrolling thru the app, they are good and irritated, along with everyone in line behind me.

Steps to Troubleshoot & Fix Circle K Issues

1. Fix Circle K Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Circle K: Restarting the app will resolve most errors.
  2. Update the Circle K App. Here is how:
    1. On Android goto PlayStore » Search for "Circle K" » Open Circle K » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Circle K » click "UPDATE".
  3. Clear Circle K app cache: Clearing cached data will force your app to retrieve the latest data directly from Circle K servers.
    1. On Android, goto Settings » Apps » Select "Circle K" » click Storage » click "Clear Cache".
  4. Check Circle K app permissions. If any of these permissions required to use your device's features are disenabled, Circle K might not work.
  5. Uninstall and reinstall Circle K. If nothing else has worked, completely uninstall Circle K then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Circle K not working


2. Fix Circle K Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Circle K be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Circle K not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Circle K may not be able to connect to the Internet when running in the background.

Reported Issues