Contact CINEVR, Virtual Movie Theater Customer Service

Why should I report an Issue with CINEVR, Virtual Movie Theater?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CINEMUR S.A. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. CINEVR is a social, immersive and virtual movie theater to watch 2D, 3D and 360° videos, alone or with friends and family in thematic theaters: Movie theater, 60s Drive-In, Beach in the moonlight, Haunted House, Antic theater, Spaceship or IMAX.

2. Explore the largest catalog of movies on demand in virtual reality!

3. Movies on demand are encoded by us in 1080p with a very high bitrate to offer the best image quality in VR.

4. Watch movies alone or create a private room to watch movies with your friends!

5. CINEVR is the Ultimate Movie Theater on demand from Home.

6. Each week, 4 movies in theaters (2D and 3D) every evening at 9 pm (CET).

7. Movies available in 2D and 3D, most of them in several languages and with subtitles.

8. CINEVR+ is now the new official version with updates, new features and more contents to come.

9. Whatever the number of audio channels, all our environments surround you with spatialized 360° sound.

1. Otherwise, this app is pretty genius in how it recreates the feel of being in a theater.Great app but needs some slight improvements, like the ability to completely mute people in the theater because I can still hear people talking when the volume is turned all the way down.

2. The idea of watching a movie via a vr cinema is an incredible idea but the problem is being with random strangers when going inside making this pretty useless, there is no way to make a private session and no way to mute others.

3. the fact that so much great work was put into creating the environment and no one bothered to do enough UX testing to realize that people were going to need the to re-center the screen... it's absolutely unbelievable.

4. The setting is amazing, and the ability to watch from my library is super cool! Too bad I can't do it with my friends, because this app is dumb.You guys almost have a perfect vr cinema experience but their are small things that prevent this app getting a perfect rating.

5. Again really great app, just needs some minor improvements.Whenever I sign into my Facebook and try to add a friend to my theater, it says "Sorry, sounds like you have no friends" and that's it.

6. Why would I ever want to hear sounds of strangers watching other movies? And the re-center function is critical.

7. for the most part, when you join into a "party", there's someone breathing deep into their phone, someone using a speaker so you hear everything they're watching, someone who's way too talkative, and the worst part is that you csnt completely mute them, at least, thrre isn't an obvious way to.

8. Horizontal Screen lock needed? And second, I loved the scenery at the beach, but the characters sitting around (even though it feels good to have them there) are very ugly.

9. I wish Facebook wasn't used for the invite system.Not sure of this developer is still working on updates, as it's been years since the last one, but I really hope more are forthcoming.

10. The only issue i have encountered is that the play bar keeps popping up while im watching the movie and its annoying.

11. Just two things First, the screen keeps tilting horizontally little by little and you have to keep rotating your head to keep looking at the screen.

1. Fix CINEVR, Virtual Movie Theater Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CINEVR, Virtual Movie Theater: Restarting the app will resolve most errors.
2. Update the CINEVR, Virtual Movie Theater App. Here is how:
   1. On Android goto PlayStore » Search for "CINEVR, Virtual Movie Theater" » Open CINEVR, Virtual Movie Theater » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CINEVR, Virtual Movie Theater » click "UPDATE".
3. Clear CINEVR, Virtual Movie Theater app cache: Clearing cached data will force your app to retrieve the latest data directly from CINEVR, Virtual Movie Theater servers.
   1. On Android, goto Settings » Apps » Select "CINEVR, Virtual Movie Theater" » click Storage » click "Clear Cache".
4. Check CINEVR, Virtual Movie Theater app permissions. If any of these permissions required to use your device's features are disenabled, CINEVR, Virtual Movie Theater might not work.
5. Uninstall and reinstall CINEVR, Virtual Movie Theater. If nothing else has worked, completely uninstall CINEVR, Virtual Movie Theater then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CINEVR, Virtual Movie Theater not working

2. Fix CINEVR, Virtual Movie Theater Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CINEVR, Virtual Movie Theater be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CINEVR, Virtual Movie Theater not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CINEVR, Virtual Movie Theater may not be able to connect to the Internet when running in the background.