Published by Shiny Lights

Report an issue with Red Light.
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Why should I report an Issue with Red Light?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Shiny Lights to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Red Light Customer Insights

1. If these didn't hurt your eye enough, there are white pop-up ads taking the whole screen.Now when we talk about white light, we're talking about good amount of blue in it which has the shortest wavelength and causes damage to your eye.So...Don't use this app for any sort of red light treatments for your eye.

2. 🀐I love it so much it's pure and have too many colours on its screen and you can make your perfect light and it's to strong 😊β™₯️β™₯️β™₯️β™₯️Love the huge variety of vibrant colors plus the timer to keep screen on is great.Red light, but also blue and white light.

3. Kinda kills the useful of red light.I got better results by taking a picture of something red and turning up my screen brightness.Screen turned yellow after using the app.

4. It's not a pure red light simply bcz there's a good amount of white light in the graphics.

5. But the bright screen worked!I agree with most of the reviewers...stupid...no red light.

6. Uninstalled in favor of a more complete red screen app.Very bright light.

7. Then you have the Ad section which is also source of white light.

8. There's a better app by ApporillaGraphic contains many white elements so actual lite is a bit whiter than pure red.

9. Plus the add at the bottom of the screen is white too.

10. πŸ™‚I needed a red light quick.

11. Just a picture of a light bulb.

Steps to Troubleshoot & Fix Red Light Issues

1. Fix Red Light Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Red Light: Restarting the app will resolve most errors.
  2. Update the Red Light App. Here is how:
    1. On Android goto PlayStore » Search for "Red Light" » Open Red Light » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Red Light » click "UPDATE".
  3. Clear Red Light app cache: Clearing cached data will force your app to retrieve the latest data directly from Red Light servers.
    1. On Android, goto Settings » Apps » Select "Red Light" » click Storage » click "Clear Cache".
  4. Check Red Light app permissions. If any of these permissions required to use your device's features are disenabled, Red Light might not work.
  5. Uninstall and reinstall Red Light. If nothing else has worked, completely uninstall Red Light then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Red Light not working


2. Fix Red Light Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Red Light be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Red Light not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Red Light may not be able to connect to the Internet when running in the background.

Reported Issues