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Why should I report an Issue with Pink Light?
AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of Shiny Lights to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Pink Light Customer Insights
Steps to Troubleshoot & Fix Pink Light Issues
1. Fix Pink Light Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart Pink Light: Restarting the app will resolve most errors.
Update the Pink Light App. Here is how:
On Android goto PlayStore » Search for "Pink Light" » Open Pink Light » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for Pink Light » click "UPDATE".
Clear Pink Light app cache: Clearing cached data will force your app to retrieve the latest data directly from Pink Light servers.
Check Pink Light app permissions. If any of these permissions required to use your device's features are disenabled, Pink Light might not work.
Uninstall and reinstall Pink Light. If nothing else has worked, completely uninstall Pink Light then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing Pink Light not working
2. Fix Pink Light Server issues & Internet Connection
Check network connection: An unstable Internet will make Pink Light be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to Pink Light not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, Pink Light may not be able to connect to the Internet when running in the background.