Published by Shiny Lights

contact Pink Light Chat with our AI-based Pink Light Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Pink Light?



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Why chat with our AI Pink Light Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Pink Light.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

Steps to Troubleshoot & Fix Pink Light Issues

1. Fix Pink Light Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pink Light: Restarting the app will resolve most errors.
  2. Update the Pink Light App. Here is how:
    1. On Android goto PlayStore » Search for "Pink Light" » Open Pink Light » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pink Light » click "UPDATE".
  3. Clear Pink Light app cache: Clearing cached data will force your app to retrieve the latest data directly from Pink Light servers.
    1. On Android, goto Settings » Apps » Select "Pink Light" » click Storage » click "Clear Cache".
  4. Check Pink Light app permissions. If any of these permissions required to use your device's features are disenabled, Pink Light might not work.
  5. Uninstall and reinstall Pink Light. If nothing else has worked, completely uninstall Pink Light then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pink Light not working


2. Fix Pink Light Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pink Light be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pink Light not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pink Light may not be able to connect to the Internet when running in the background.

Reported Issues

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