Published by Cherry Hills Community Church

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Why should I report an Issue with LIGHT at Cherry Hills?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cherry Hills Community Church to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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LIGHT at Cherry Hills Customer Insights

1. It took 2 of us trying to connect and until scene 7 (right next to a main building) for us to get connected to the audio after at least 20 minutes of trying.So disappointed.

2. Either is sat trying connecting to audio, or undating content or asking me to connect to a wifi I was already connected to.

3. I wonder about the unchurched folks coming thru getting more elf stuffThis app was horrible worked well while you're sitting there waiting.

4. And wasn't a huge fan of the story of the elf who then all of a sudden led to Jesus feels like at a church That's what we should be preaching is Jesus.

5. I'd much rather have a beautiful light show with music than to listen to some cranky elf all the way thru.

6. But it's hard to say what happened because we couldn't hear the story.Was so excited for this ...until the app wouldn't connect.

7. The LIGHT show is a wonderful and well-done drive they experience.

8. It was extremely well organized in getting cars lined up by appt and keeping things moving.

9. It focuses on a grumpy/mischievous elf with a small dash of Jesus dropped in at the end.

10. Wasn't a great experience because we missed out on well over 3/4 of the scenes.

11. Went through the whole display with the app not working at all.Lights were really cool.

Steps to Troubleshoot & Fix LIGHT at Cherry Hills Issues

1. Fix LIGHT at Cherry Hills Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LIGHT at Cherry Hills: Restarting the app will resolve most errors.
  2. Update the LIGHT at Cherry Hills App. Here is how:
    1. On Android goto PlayStore » Search for "LIGHT at Cherry Hills" » Open LIGHT at Cherry Hills » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LIGHT at Cherry Hills » click "UPDATE".
  3. Clear LIGHT at Cherry Hills app cache: Clearing cached data will force your app to retrieve the latest data directly from LIGHT at Cherry Hills servers.
    1. On Android, goto Settings » Apps » Select "LIGHT at Cherry Hills" » click Storage » click "Clear Cache".
  4. Check LIGHT at Cherry Hills app permissions. If any of these permissions required to use your device's features are disenabled, LIGHT at Cherry Hills might not work.
  5. Uninstall and reinstall LIGHT at Cherry Hills. If nothing else has worked, completely uninstall LIGHT at Cherry Hills then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LIGHT at Cherry Hills not working


2. Fix LIGHT at Cherry Hills Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LIGHT at Cherry Hills be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LIGHT at Cherry Hills not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LIGHT at Cherry Hills may not be able to connect to the Internet when running in the background.

Reported Issues