Contact Happi Customer Service

Why should I report an Issue with Happi?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Happi Pte Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. As many users point out in the reviews below, Happi's tradition and track record is to provide users with generous rewards, and we look forward to being able to do so again.

2. The app is still live on the store for our own testing and feedback purposes, but it is not commercially active today.

3. There is no way to earn points or get rewards on the app today.

4. We are currently revamping both the app and our business model.

5. If you keep the app installed, we will send you a push notification when the rewards begin again or you can uninstall and we will text or email you when we start up again.

1. It was easy money nyt the app clashes too oftenI like using the apps but i hope you add another voucher with smaller value of smiles because it is hard to reach the available voucher in your apps..UPDATE: as of 9/6/2019 i don't think i can redeem any voucher with this app because after reaching 2000 points they stop giving me survey to answer.

2. I think they just want me to refer someone to use there apps..waste of timeIt was great at first but this last time that I tried to redeem my reward, nothing! I've emailed them twice & both responses were to tell me they are waiting for more rewards.

3. Happy to change back to 5 stars if the app starts working again! Worked for the first voucher from 500 pnts then, after saving £20 of points, been trying to exchange for a £20 voucher, it's not happening.

4. Now does nothing, collects no rewards, but still installed so who knows if it's still using my data 🤷🏼 ♀️ Received multiple vouchers when it was working, but no smiles received in months.

5. Also, I'm not getting any surveys or "smiles" from any activity.EDIT: received my voucher the day after changing my review.

6. Time to uninstall and use other rewards apps.Installs on Android 5, but then it (actually, the Happireward scheme) does not work.

7. If support get back to me and sort it out, I'll change back to 5 stars.App is easy to use, they tell you surveys aren't frequent so that doesn't bother me.

8. My first email to support was responded saying they expected to send rewards in a few days.

9. Seemed good at first - quickly got enough points to redeem £10 reward.

10. Customer service said the link would be sent last week but nothing received.

11. I just wished that there are others ways to earn :) like doing missions or anything because sometimes, even when I'm on time, i cant get any surveys at all.

1. Fix Happi Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Happi: Restarting the app will resolve most errors.
2. Update the Happi App. Here is how:
   1. On Android goto PlayStore » Search for "Happi" » Open Happi » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Happi » click "UPDATE".
3. Clear Happi app cache: Clearing cached data will force your app to retrieve the latest data directly from Happi servers.
   1. On Android, goto Settings » Apps » Select "Happi" » click Storage » click "Clear Cache".
4. Check Happi app permissions. If any of these permissions required to use your device's features are disenabled, Happi might not work.
5. Uninstall and reinstall Happi. If nothing else has worked, completely uninstall Happi then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Happi not working

2. Fix Happi Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Happi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Happi not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Happi may not be able to connect to the Internet when running in the background.