Published by Cepbasket on Apr 10, 2024

Report an issue with Cepbasket.
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Why should I report an Issue with Cepbasket?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cepbasket to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Cepbasket Customer Insights

1. Looking forward to frozen 3 Bears pork lproducts from Lapta! Looking forward to Double O Beer from Lefkoşa!Its a really great app and its becoming handy at these days and the only problem is that it keeps crashing and not opening on my phone,galaxy s10 plusKept crashing before main page.

2. I will recommend this app.Very good app, it has a big variety of products more than other apps and with good prices just like normal stores, it is a bit slow tho but doesnt bother me so muchDoes exactly as advertised.

3. And your customer care is top notch 👌🏾The service is very fast and the selection is quite varied 👍Yep definitely try this app if u wanna buy some groceries in North cyprus!!U will love it.

4. If that is fixed then it's 5 starsCepbasket has been a real life saver, in this Covid times and really just at any time.

5. Cant even use the app.A huge vote of appreciation to you guys for enabling online payments.

6. Virtually perfect The app is very polished and the packaging is really good.

7. The Couriers are also very nice and courteous.Great Idea for staying at home.

8. It has good UI and fair prices.

9. At first App crashed constantly but developers fixed it fast.

10. It really helps us with making as little contact as possible in these covid times.

11. The only issue is that the app closes when I first open it.

Steps to Troubleshoot & Fix Cepbasket Issues

1. Fix Cepbasket Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cepbasket: Restarting the app will resolve most errors.
  2. Update the Cepbasket App. Here is how:
    1. On Android goto PlayStore » Search for "Cepbasket" » Open Cepbasket » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cepbasket » click "UPDATE".
  3. Clear Cepbasket app cache: Clearing cached data will force your app to retrieve the latest data directly from Cepbasket servers.
    1. On Android, goto Settings » Apps » Select "Cepbasket" » click Storage » click "Clear Cache".
  4. Check Cepbasket app permissions. If any of these permissions required to use your device's features are disenabled, Cepbasket might not work.
  5. Uninstall and reinstall Cepbasket. If nothing else has worked, completely uninstall Cepbasket then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cepbasket not working


2. Fix Cepbasket Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cepbasket be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cepbasket not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cepbasket may not be able to connect to the Internet when running in the background.

Reported Issues