Published by CE Broker on Jul 26, 2024

Report an issue with CE Broker.
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Why should I report an Issue with CE Broker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CE Broker to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About CE Broker

1. With our application’s simple-to-use, efficient design, you will be able to verify your current CE compliance status at a glance, report additional continuing education hours, and search for courses to meet your needs.

2. The CE Broker app for Android lets you quickly and easily review your progress towards the completion of your continuing education requirements for state license renewal.

3. You can finally have peace of mind with one streamlined, electronic CE portfolio on your Android phone.

CE Broker Customer Insights

1. Sent another email, and was told to try to upload certificate on website if experiencing problems with app.Had a free basic plan, wanted to upgrade to a professional plan, cost for subscription is $29 for a year.

2. Very unhappy here!😡🤬👎👎 Update 24 hours later: customer service contacted me promptly and issue resolved (so far anyway) after I RESET my password (using my old password!).

3. I have tried for an hour to upload CE units and all I get is error please try again or call support.

4. I read other reviews on this APP and apparently I'm not the only one with this issue.App does not work nowl every time I try to open, it says there was an error try again.

5. Customer support did an excellent job at helping me to locate my courses.App doesn't update.

6. Tech support tells me to check for needed updates to the phone app and when I do there are no updates pending.this app is almost impossible to use.

7. I have Concierge service per my account; however, the function in the app to self report by listing and taking photos of your CEU Certificates no longer works.

8. Maybe the paid version is better but given the issues I have had with this free version it doesn't seem worth it.This app worked well when first installed.

9. I would rather use computer at this time! This is suppose to be an easy way to keep up with hours; however, this is not easy for me.

10. Android10Every time I try to use this app; I have to call in to tech support.

11. Support had no clue and I had uninstalled,/reinstalled to force update.

Steps to Troubleshoot & Fix CE Broker Issues

1. Fix CE Broker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CE Broker: Restarting the app will resolve most errors.
  2. Update the CE Broker App. Here is how:
    1. On Android goto PlayStore » Search for "CE Broker" » Open CE Broker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CE Broker » click "UPDATE".
  3. Clear CE Broker app cache: Clearing cached data will force your app to retrieve the latest data directly from CE Broker servers.
    1. On Android, goto Settings » Apps » Select "CE Broker" » click Storage » click "Clear Cache".
  4. Check CE Broker app permissions. If any of these permissions required to use your device's features are disenabled, CE Broker might not work.
  5. Uninstall and reinstall CE Broker. If nothing else has worked, completely uninstall CE Broker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CE Broker not working


2. Fix CE Broker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CE Broker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CE Broker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CE Broker may not be able to connect to the Internet when running in the background.

Reported Issues

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