Contact CBT Nuggets Customer Service

Why should I report an Issue with CBT Nuggets - IT Training?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CBT Nuggets, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Watch our courses anytime, anywhere on your Android device. ▪ Get convenient access to our entire library of IT training courses. ▪ Fit training into your busy schedule with short, engaging videos taught by IT experts. ▪ Download videos to continue learning offline while you travel or when internet access is unreliable. ▪ Create custom playlists on the CBT Nuggets website to use in the app. ▪ Quickly access recent searches, and even search with your voice.

2. Never miss an opportunity to learn with the CBT Nuggets app.

3. Just install the app on your Android device, sign in, and start learning!

1. My only complaint would be that the app makes it a little more difficult to locate a course and that there are sometimes issues with resuming a video after pausing it when you are also casting that video to your TV.My company pays for the subscription and the service is great.

2. And the questions coming up on the screen as the video is going on helps to keep you engaged and helps you realize whether you're actually absorbing the information.

3. Then you have to back out, go back to the last video, it starts from the beginning so it's no longer marked complete in the list, then you can take the quiz.

4. If you want to watch a video and then take the related quiz it's annoying because it switches to the next video.

5. I would like to be able to learn during my commute.Great app that's relatively easy to use, but I wish it had a few more features such as the ability to create playlists from within the app.

6. Needs a marked as played/unplayed option.Videos are great, but the app has a few really annoying features.

7. Whenever i download a video from the app, it seems to download the video, then immediately delete it? I have no idea why.

8. When I pause a video, it auto starts if I rotate my phone.

9. I enjoy that I can comfortably learn on the couch with the casting feature while answering questions from my mobile for validated minutes.

10. Also it plays in the background with the screen off! Two thumbs way the f upBased on content alone I would give the app 5 stars, however, there are performance issues with the app that make it less favorable than the website.

11. I've also run into some issues where the video playback stalls out even though I'm on a strong home network.

1. Fix CBT Nuggets Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CBT Nuggets: Restarting the app will resolve most errors.
2. Update the CBT Nuggets App. Here is how:
   1. On Android goto PlayStore » Search for "CBT Nuggets" » Open CBT Nuggets - IT Training » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CBT Nuggets » click "UPDATE".
3. Clear CBT Nuggets - IT Training app cache: Clearing cached data will force your app to retrieve the latest data directly from CBT Nuggets servers.
   1. On Android, goto Settings » Apps » Select "CBT Nuggets - IT Training" » click Storage » click "Clear Cache".
4. Check CBT Nuggets app permissions. If any of these permissions required to use your device's features are disenabled, CBT Nuggets might not work.
5. Uninstall and reinstall CBT Nuggets. If nothing else has worked, completely uninstall CBT Nuggets then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CBT Nuggets not working

2. Fix CBT Nuggets Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CBT Nuggets be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CBT Nuggets not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CBT Nuggets may not be able to connect to the Internet when running in the background.