Published by Western Inspirational Broadcasters, Inc. on Jul 23, 2024

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Why should I report an Issue with Pilgrim?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Western Inspirational Broadcasters, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Pilgrim

1. You’ll hear excellent instruction, great music, interesting interviews, satisfying books, daily Bible reading, and relevant news.

2. Pilgrim Radio presents thoughtful Christian programming for anyone wanting to learn more about God, the Bible, and the historic Christian faith.

3. The more you listen, the more you’ll learn. Pilgrim Radio….

4. Strength for the Journey!

Pilgrim Customer Insights

1. This app never glitches or stops.I love listening to Pilgrim radio and I'm very greatful it's in an app sobi can take it everywhere I am, if I have internet access.I been listening since the late 80s as a kid and i love listening as an adult! Makes me so happy to grow in the Lord and share the station with my boys.

2. I love Pilgrim Radio! I've been listening since I was seventeen (the past ten years) The content is magnificent and Tom Hess reads the Bible better than any other audio I've listened to! .... The app itself often has glitches.

3. I am totally pleased to take these teachings and music with me every where I go... The programs are enjoyable to listen to and very much gets my attention... It is like people are talking to you and not preaching at you...I am really liking what I am hearing and feeling blessed because of it!This is the most encouraging, worshipful streaming radio app I have listened to.

4. Also they have different programs from the Christian radio in southeast USA.I have been listening to pilgrim radio for many, many years.

5. APP CONTENT is SUPERB, the way the app is engineered is lacking.I have discovered this radio network while I was visiting Wyoming on business and fell in love with it.

6. July 21 2019: Why do you need access to our location?If we deny it you keep interrupting the station with the location notice? As a Christian station, you should realize that our privacy in the secular arena of life is always at risk.

7. But the app is still not working.Love the ability to hear the powerful word of God in all places from my phone.

8. The speakers provide much food to grow closer to God.The app was not working so I deleted it and redownloaded it.

9. The music and the teaching is rich and practical and hopeful and a blessing to the soul.

10. One day we will not have that option.Great station.

11. I made it a point to look it up on the internet only to find an app available.

Steps to Troubleshoot & Fix Pilgrim Issues

1. Fix Pilgrim Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pilgrim: Restarting the app will resolve most errors.
  2. Update the Pilgrim App. Here is how:
    1. On Android goto PlayStore » Search for "Pilgrim" » Open Pilgrim » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pilgrim » click "UPDATE".
  3. Clear Pilgrim app cache: Clearing cached data will force your app to retrieve the latest data directly from Pilgrim servers.
    1. On Android, goto Settings » Apps » Select "Pilgrim" » click Storage » click "Clear Cache".
  4. Check Pilgrim app permissions. If any of these permissions required to use your device's features are disenabled, Pilgrim might not work.
  5. Uninstall and reinstall Pilgrim. If nothing else has worked, completely uninstall Pilgrim then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pilgrim not working


2. Fix Pilgrim Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pilgrim be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pilgrim not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pilgrim may not be able to connect to the Internet when running in the background.

Reported Issues