Published by blstreamperu

Report an issue with Tropical TV.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Tropical TV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of blstreamperu to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Tropical TV Customer Insights

Steps to Troubleshoot & Fix Tropical TV Issues

1. Fix Tropical TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tropical TV: Restarting the app will resolve most errors.
  2. Update the Tropical TV App. Here is how:
    1. On Android goto PlayStore » Search for "Tropical TV" » Open Tropical TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tropical TV » click "UPDATE".
  3. Clear Tropical TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Tropical TV servers.
    1. On Android, goto Settings » Apps » Select "Tropical TV" » click Storage » click "Clear Cache".
  4. Check Tropical TV app permissions. If any of these permissions required to use your device's features are disenabled, Tropical TV might not work.
  5. Uninstall and reinstall Tropical TV. If nothing else has worked, completely uninstall Tropical TV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tropical TV not working


2. Fix Tropical TV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tropical TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tropical TV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tropical TV may not be able to connect to the Internet when running in the background.

Reported Issues