Published by Roland Martin Unfiltered Inc. on Feb 13, 2024

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About Black Star Network

1. Black Star Network (BSN) is a hybrid over-the-top (OTT) media network that produces and delivers streaming content to global consumers engaged by the political, business and cultural insights and perspectives of Black thought leaders, influencers and opinion makers.

2. BSN flagship program, #RolandMartinUnfiltered (RMU) hosted by Black multimedia journalist Roland Martin.

Black Star Network Customer Insights

1. Also, I'm having trouble finding specific content using the search feature (e.g. specific The Black Table interviews).You are pushing too much of the older content on your viewership.

2. I'm hoping the update fixes the accessibility of content so that I don't have to go to YouTube to watch streamed content.

3. Amazing app! Navigation is intuitive, so you can find all the latest content on Black Star Network with ease.

4. Their's no other place to get our News and i formation and I'm eternally grateful.Reliable & factual content.

5. I mainly view from my phone but when I go to log in on my smart TV, I have to log out of all other devices.Content unrivaled.

6. And while going through the apps formatting the content in YouTube is not in the app and cannot be found.

7. The live streaming is crisp with no lag! The ability to minimize the app while checking messages on my phone is a huge plus, and it shows the level of detail that went into this app's design!Enjoy the app.

8. Other than that the lag of streaming after the show was aired is a little frustrating, but even though those problem kind of bother me I'd rather support and watch the shows on it.

9. Currently does not have the ability to like comments, content or receive app notifications that someone has replied to your comments.

10. I don't watch mainstream media News outlets and would like to watch or listen on the go and switch to my home devices when I'm hime seemlessly.

11. Too often I have to access content through YouTube rather than the app.

Steps to Troubleshoot & Fix Black Star Network Issues

1. Fix Black Star Network Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Black Star Network: Restarting the app will resolve most errors.
  2. Update the Black Star Network App. Here is how:
    1. On Android goto PlayStore » Search for "Black Star Network" » Open Black Star Network » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Black Star Network » click "UPDATE".
  3. Clear Black Star Network app cache: Clearing cached data will force your app to retrieve the latest data directly from Black Star Network servers.
    1. On Android, goto Settings » Apps » Select "Black Star Network" » click Storage » click "Clear Cache".
  4. Check Black Star Network app permissions. If any of these permissions required to use your device's features are disenabled, Black Star Network might not work.
  5. Uninstall and reinstall Black Star Network. If nothing else has worked, completely uninstall Black Star Network then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Black Star Network not working


2. Fix Black Star Network Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Black Star Network be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Black Star Network not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Black Star Network may not be able to connect to the Internet when running in the background.

Reported Issues