Published by BBApps

Report an issue with BB Apps.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with BB Apps?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BBApps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

BB Apps Customer Insights

Steps to Troubleshoot & Fix BB Apps Issues

1. Fix BB Apps Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BB Apps: Restarting the app will resolve most errors.
  2. Update the BB Apps App. Here is how:
    1. On Android goto PlayStore » Search for "BB Apps" » Open BB Apps » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BB Apps » click "UPDATE".
  3. Clear BB Apps app cache: Clearing cached data will force your app to retrieve the latest data directly from BB Apps servers.
    1. On Android, goto Settings » Apps » Select "BB Apps" » click Storage » click "Clear Cache".
  4. Check BB Apps app permissions. If any of these permissions required to use your device's features are disenabled, BB Apps might not work.
  5. Uninstall and reinstall BB Apps. If nothing else has worked, completely uninstall BB Apps then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BB Apps not working


2. Fix BB Apps Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BB Apps be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BB Apps not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BB Apps may not be able to connect to the Internet when running in the background.

Reported Issues