Published by Blue Apron on Dec 18, 2024

Report an issue with Blue Apron.
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Why should I report an Issue with Blue Apron?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Blue Apron to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Blue Apron

1. With this app, you’ll be able to easily manage your account on the go, plus discover seasonal recipes, cooking techniques, how-to videos and more.

2. Blue Apron delivers premium, step-by-step recipes and farm-fresh ingredients in a chilled box, so everything stays fresh until you get home.

3. The country’s #1 home cooking kit, Blue Apron makes it fun and easy to cook incredible meals at home.

4. You can personalize your menu each week based on your preferences, and there’s no commitment—skip a week if you don’t have time to cook! - Discover unique, seasonal recipes created by our chefs each week. - Manage your account, schedule deliveries and customize your menus on the go. - Speed up meal prep with exclusive tips, techniques and how-to videos. - Explore our monthly wine delivery service that pairs world-class wines with Blue Apron recipes. - Enjoy unlimited access to our library of over 1,400 delicious Blue Apron recipes. - Save all your favorite recipes, so they’re always at the ready.

Blue Apron Customer Insights

1. I've had orders pile up over the last couple of weeks since I keep forgetting to "skip", and now I'm on the path to a permanent cancellation, which involves emailing support... Easy in, difficult out - a prime example of a workflow designed to mislead and manipulate customers.EDIT: The customer service for blue apron is fantastic, very understanding of our situation and resolved it quickly and efficiently.

2. Please come up with better menu options! OR, if someone doesn't order dinner for the week offer them a dessert box or something that appeals to the eyes!.This app is simple and easy to navigate.

3. Also love the ability to plan well in advance and flexibility to customize options week-to-week (e.g. change the # of servings, switch out proteins, etc.) Notwithstanding the cost of the meals, the app itself is A++Blue apron definitely helped me develop my cooking skills.

4. I love the "day before" reminder, so I never forget to review my menu for the next week or cancel an order, if plans change.

5. Again being on a budget I can skip weeks I don't want and plan for the week I want.

6. You choose when you receive orders, by skipping weeks you don't want a delivery, and can pick weekly from a selection of varies meals.

7. It makes for a couple of nice at home date nights.The food is good quality and I love the variety of recipes and ingredients (some of which I usually can't get locally) .

8. After jumping through hoops to cancel my subscription over a year ago, I just recently signed up again thinking I would give it another try (always enjoyed the meals), but forgot that the app navigation issues were one of the reasons I left in the first place.

9. When I skip meals for a few weeks, I'll get an email suddenly saying I have an order, and unfortunately usually has incredients I'm allergic to.

10. And I'm talking $16 for shrimp, If you cancel a week, it asks you why, and if you refuse to answer, it removes the cancelation! There is no pause button, so you have to remember every week to cancel.

11. If this keeps up I'll be forced to cancel my subscription altogether.Good food, lots of options, difficult to cancel.

Steps to Troubleshoot & Fix Blue Apron Issues

1. Fix Blue Apron Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Blue Apron: Restarting the app will resolve most errors.
  2. Update the Blue Apron App. Here is how:
    1. On Android goto PlayStore » Search for "Blue Apron" » Open Blue Apron » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Blue Apron » click "UPDATE".
  3. Clear Blue Apron app cache: Clearing cached data will force your app to retrieve the latest data directly from Blue Apron servers.
    1. On Android, goto Settings » Apps » Select "Blue Apron" » click Storage » click "Clear Cache".
  4. Check Blue Apron app permissions. If any of these permissions required to use your device's features are disenabled, Blue Apron might not work.
  5. Uninstall and reinstall Blue Apron. If nothing else has worked, completely uninstall Blue Apron then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Blue Apron not working


2. Fix Blue Apron Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Blue Apron be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Blue Apron not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Blue Apron may not be able to connect to the Internet when running in the background.

Reported Issues