Published by Bizooku

Report an issue with Tutor.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Tutor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bizooku to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Tutor Customer Insights

Steps to Troubleshoot & Fix Tutor Issues

1. Fix Tutor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tutor: Restarting the app will resolve most errors.
  2. Update the Tutor App. Here is how:
    1. On Android goto PlayStore » Search for "Tutor" » Open Tutor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tutor » click "UPDATE".
  3. Clear Tutor app cache: Clearing cached data will force your app to retrieve the latest data directly from Tutor servers.
    1. On Android, goto Settings » Apps » Select "Tutor" » click Storage » click "Clear Cache".
  4. Check Tutor app permissions. If any of these permissions required to use your device's features are disenabled, Tutor might not work.
  5. Uninstall and reinstall Tutor. If nothing else has worked, completely uninstall Tutor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tutor not working


2. Fix Tutor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tutor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tutor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tutor may not be able to connect to the Internet when running in the background.

Reported Issues