Contact Ocean Dream Customer Service

Why should I report an Issue with Ocean Dream?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BitBros Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Thank you for your time.It's an awesome game and I even bought the full version but i really just want a little more animals and being able to go deeper and seeing animals like the fangtoothI like the sounds but you only see like 4 kinds of fish.I would like if the screen is in a reef or at least show more fish,sharks and mammals.If this is in the app I would like the app.I love this game it is amazing i am only 9 but i want to be a marine biologist when i grow up.

2. I attempted to at least restore my previous Full Version, and it says CANCELLED (V) I threw about two more dollars at it because I really enjoyed and it goes to PLEASE WAIT and hangs.

3. I also really want you to make a pherstoric version of this app and include megalodon, lipuradon sea monster, and pleisasurous sea monster.

4. Also, I think the humpback whale's animation is playing in reverse.Update: The first time I installed this game it immediately resized to the Chromebook screen width.

5. Name the app Pherstoric Ocean DreamHi! I love the ocean and want to be an oceanographer soon.

6. Make full version unlock sarcosucas crocodile and predator X sea monster.

7. The only thing is that i wish i could move around.Paid for the full version and it never gave it to me.

8. I would love it if you added other places in the ocean such as coral reefs.

9. Also, when you do it, add giant squid, angler fish, and other deep sea creatures, and make them only in places where you can't see the surface at all to make it more realistic.

10. Will be happy to remove this review and give it 5 stars if you can make it work !I would like you to add being able to go to different places in this app.

11. As the controls are now, I'm just getting confused and really struggling to look at things.

1. Fix Ocean Dream Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ocean Dream: Restarting the app will resolve most errors.
2. Update the Ocean Dream App. Here is how:
   1. On Android goto PlayStore » Search for "Ocean Dream" » Open Ocean Dream » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ocean Dream » click "UPDATE".
3. Clear Ocean Dream app cache: Clearing cached data will force your app to retrieve the latest data directly from Ocean Dream servers.
   1. On Android, goto Settings » Apps » Select "Ocean Dream" » click Storage » click "Clear Cache".
4. Check Ocean Dream app permissions. If any of these permissions required to use your device's features are disenabled, Ocean Dream might not work.
5. Uninstall and reinstall Ocean Dream. If nothing else has worked, completely uninstall Ocean Dream then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ocean Dream not working

2. Fix Ocean Dream Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ocean Dream be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ocean Dream not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ocean Dream may not be able to connect to the Internet when running in the background.