Contact The Dream VR Customer Service

Why should I report an Issue with The Dream VR?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Dream VR to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Uninstalled.Just be aware that everything costs real money, and there are some that just crash the app, potential maybe to be good, but maybe the Devs should consider charging a fee for the app instead of lots of micro purchase in appStupid and wouldn't even let me use anyting do not get this server error pops up anytime I login and all in all it was just horribleI love this app!!! Specially if you use it with a VR headset is amazing.

2. 100% recommended.Every to i try to use this app it asks me to enter log in info but there's not a place to create an account.my password is well over 6 characters, but when i log in it says 'password must have a minimum of 6 characters'.

3. I emailed the customer service and nobody came back to me.What is the point of creating an app that doesn't give you the option to create a new account? All there is is a login.

4. Got my son a vr headset to use with it but he can't because of the stupid appThis app is a scam, I purchased 2 tickets to watch estopa and I was only able to watch a single song.

5. It kept asking me for my email, which I presume is only to collect my data, and the ticket code but it didn't work.

6. Relying on streaming all content, it might be alright with the fastest internet speeds.

7. But the loading is so slow on my bandwidth it was a miserable experience.Complete garbage.

8. Keeps saying server error.

9. If you can't even get the login/access to the app right then I can't imagine any other part of it would be worth my time.

10. I'm a huge Real Madrid fan, so I really enjoyed it.

11. nice codingVery smooth ui, but it uses lot of data.

1. Fix The Dream VR Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Dream VR: Restarting the app will resolve most errors.
2. Update the The Dream VR App. Here is how:
   1. On Android goto PlayStore » Search for "The Dream VR" » Open The Dream VR » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Dream VR » click "UPDATE".
3. Clear The Dream VR app cache: Clearing cached data will force your app to retrieve the latest data directly from The Dream VR servers.
   1. On Android, goto Settings » Apps » Select "The Dream VR" » click Storage » click "Clear Cache".
4. Check The Dream VR app permissions. If any of these permissions required to use your device's features are disenabled, The Dream VR might not work.
5. Uninstall and reinstall The Dream VR. If nothing else has worked, completely uninstall The Dream VR then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Dream VR not working

2. Fix The Dream VR Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Dream VR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Dream VR not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Dream VR may not be able to connect to the Internet when running in the background.