Contact BikeFinder Customer Service

Why should I report an Issue with BikeFinder?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BikeFinder AS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Hope I never have to use it to track my stolen bike, but if I do I'm confident it would do the trick.Connecting tracker to subscription doesn't work, you need to contact customer support for that.

2. (not the bike, you.) The good parts - It accurately shows where your bike is and the battery life is incredible.

3. Constantly tells me my bike has missing information, but adding an image of the bike doesn't work, as it says "something went wrong".

4. When I want to check where my sons bike is and it shows my bike only and no way to check where his is.

5. Would be great if it shows a history too beings it's a tracker where it only shows it's last registered location.

6. Not sure what to make of the GPS part though, it doesn't seem to trigger when I move my bike from my house and park in the bike garage.

7. Also gets confused between devices when it shows his bike with me instead of mine.

8. So it will constantly show a random point on your last trip when you park your bike.

9. My tracker says my bike is on the next block where I am.

10. The history is also confusing.I can't add the pictures so I can't add the bike information.

11. In normal mode it doesn't even report the last location you stopped, since it only pings every 10 minutes.

1. Fix BikeFinder Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BikeFinder: Restarting the app will resolve most errors.
2. Update the BikeFinder App. Here is how:
   1. On Android goto PlayStore » Search for "BikeFinder" » Open BikeFinder » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BikeFinder » click "UPDATE".
3. Clear BikeFinder app cache: Clearing cached data will force your app to retrieve the latest data directly from BikeFinder servers.
   1. On Android, goto Settings » Apps » Select "BikeFinder" » click Storage » click "Clear Cache".
4. Check BikeFinder app permissions. If any of these permissions required to use your device's features are disenabled, BikeFinder might not work.
5. Uninstall and reinstall BikeFinder. If nothing else has worked, completely uninstall BikeFinder then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BikeFinder not working

2. Fix BikeFinder Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BikeFinder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BikeFinder not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BikeFinder may not be able to connect to the Internet when running in the background.