Published by Warners Group Publications

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Why should I report an Issue with The Writer's App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Warners Group Publications to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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The Writer's App Customer Insights

1. I can still use it to help me as a writer, they've got a good list of competitions, opportunities and ideas for you to look at.It's utterly ridiculous that I have to pay for articles when I already pay monthly for the magazine, I thought that this would be a nice app to gain some inspiration from but it's nearly unusable without paying.** does anyone know if any potential ways around the payment ? Some kind of promo ?Have yet to even get to enjoy this app due to not having access to my card for payment , however I am super interested in this app and all the many things i can tell are optional.

2. As a brand new app you need to allow users to try it out properly before extracting payment, not because we are wary of the source but because we need to be sure that the app itself is a useful and fully searchable presentation of the information we can access otherwise in hardcopy.As a long-time subscriber to Writing Magazine, this great App is a brilliant companion.

3. it's fair enough as it's from the magazine but state this on the page rather than just saying "in app purchases" the entire content in a purchaseI'm only using the free version, so I can't access the articles, but it's been pretty good so far.

4. There is plenty to help the writer on their journey and I particularly like being able to choose categories which will ensure I see the aspects of writing most important to me.

5. I have a writers online subscription but the app simply will not process my subscription details to give me the unlimited access I have paid for in my subscription.

6. There is something interesting to see each time I log on so it's firmly attached to my home page.you have to pay to read the content and this page doesnt tell you that.

7. I enjoy the magazine and was hoping the app would be an easy way to keep abreast of comps.

8. This might be really useful but it's impossible to tell before paying.

9. Not cool.The genre search function doesn't work.

10. Loathe to pay £4.99 per month for an app that doesn't perform a rather basic function.

11. But it appears they are always out of date.I actually tried to pay for it multiple times (since the entire app is behind a paywall), but it won't let me.

Steps to Troubleshoot & Fix The Writer's App Issues

1. Fix The Writer's App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Writer's App: Restarting the app will resolve most errors.
  2. Update the The Writer's App App. Here is how:
    1. On Android goto PlayStore » Search for "The Writer's App" » Open The Writer's App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Writer's App » click "UPDATE".
  3. Clear The Writer's App app cache: Clearing cached data will force your app to retrieve the latest data directly from The Writer's App servers.
    1. On Android, goto Settings » Apps » Select "The Writer's App" » click Storage » click "Clear Cache".
  4. Check The Writer's App app permissions. If any of these permissions required to use your device's features are disenabled, The Writer's App might not work.
  5. Uninstall and reinstall The Writer's App. If nothing else has worked, completely uninstall The Writer's App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Writer's App not working


2. Fix The Writer's App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Writer's App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Writer's App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Writer's App may not be able to connect to the Internet when running in the background.

Reported Issues