Published by Baltimore County Public Schools

Report an issue with BCPS Now.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with BCPS Now?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Baltimore County Public Schools to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

BCPS Now Customer Insights

1. NO Pushed Notifications! I have to go to and open the app to see closings and any updates.Efficient, Effective, Relevant and ReliableNotifications are not showing up on my phoneCant open app wont open at allThis app is a MUST NEED for all parents with school children!Yucky school app only good when it says school is cancelledThis app is not working any more!Easy to get to what i wantedJodi is terrifying.

Steps to Troubleshoot & Fix BCPS Now Issues

1. Fix BCPS Now Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BCPS Now: Restarting the app will resolve most errors.
  2. Update the BCPS Now App. Here is how:
    1. On Android goto PlayStore » Search for "BCPS Now" » Open BCPS Now » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BCPS Now » click "UPDATE".
  3. Clear BCPS Now app cache: Clearing cached data will force your app to retrieve the latest data directly from BCPS Now servers.
    1. On Android, goto Settings » Apps » Select "BCPS Now" » click Storage » click "Clear Cache".
  4. Check BCPS Now app permissions. If any of these permissions required to use your device's features are disenabled, BCPS Now might not work.
  5. Uninstall and reinstall BCPS Now. If nothing else has worked, completely uninstall BCPS Now then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BCPS Now not working


2. Fix BCPS Now Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BCPS Now be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BCPS Now not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BCPS Now may not be able to connect to the Internet when running in the background.

Reported Issues