Published by BBC Studios Limited on Oct 30, 2023

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Why should I report an Issue with BBC Colouring: Doctor Who?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BBC Studios Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact BBC Colouring: Doctor Who image 1 contact BBC Colouring: Doctor Who image 2

About BBC Colouring: Doctor Who

1. Planets, galaxies, villains, heroes, the TARDIS, the time vortex and every incarnation of the Doctor - all intricately illustrated in this timey wimey digital colouring book packed with Doctor Who art.

2. With 51 stunning images to colour, this out-of-this-world app is perfect for any creative Doctor Who fan.

3. If you experience any technical issues with this app please get in touch with our Customer Care Team.

4. BBC Worldwide create commercial products that help fund BBC productions.

5. BBC Colouring: Doctor Who – the official app from BBC Worldwide.

6. Most issues can be easily fixed and we are always happy to help.

7. This app does not collect or store any personal data from your device.

8. Contact us at support@scarybeasties.

9. Scary Beasties is a mobile and online games designer and developer.

BBC Colouring Customer Insights

1. But the recent update has made the pixels distorted, now the images are not clear.I like this app don't get me wrong but it's not I expected/wanted.In this app you dont get individual doctors and villains you only get mashups of them I wanted/expected to start the game and get the choice of which version of the doctors and villains I wanted not to get a few mashed up pictures a wanted individual doctors and villains plus this app is heavily based on the twelfth doctor in ways and I wanted some David tennant and other people might want other doctors but I want David backI love it but I really wish they'd add new pages for Jodie's DoctorNot worth $1.99 there's only pages from ONE of the Dr.

2. Online with different people on Facebook and Twitter.THAN YOU for finally giving us s-pen support!It just needs more page'sGood app needs more pictures to do.Love Doctor Who!I dont't like the way these apps use a touch to fill area method.

3. I probably would have been better off scanning the pictures and using paint, at least IT'S free and it does the same thing.I love the drawings and the monsters and how you can share the.

4. The only reason I bought it was to play around with colors before I commit colors in my actual book.

5. Why not allow the user to actually use there finger/Stylus like a colouring pen to actually draw the colour onto the screen like a normal art app.

6. There's not a whole lot of colors and you can't shade or fade colors.

7. Love this app.

8. Who coloring books.

Steps to Troubleshoot & Fix BBC Colouring Issues

1. Fix BBC Colouring Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BBC Colouring: Restarting the app will resolve most errors.
  2. Update the BBC Colouring App. Here is how:
    1. On Android goto PlayStore » Search for "BBC Colouring" » Open BBC Colouring: Doctor Who » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BBC Colouring » click "UPDATE".
  3. Clear BBC Colouring: Doctor Who app cache: Clearing cached data will force your app to retrieve the latest data directly from BBC Colouring servers.
    1. On Android, goto Settings » Apps » Select "BBC Colouring: Doctor Who" » click Storage » click "Clear Cache".
  4. Check BBC Colouring app permissions. If any of these permissions required to use your device's features are disenabled, BBC Colouring might not work.
  5. Uninstall and reinstall BBC Colouring. If nothing else has worked, completely uninstall BBC Colouring then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BBC Colouring not working


2. Fix BBC Colouring Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BBC Colouring be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BBC Colouring not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BBC Colouring may not be able to connect to the Internet when running in the background.

Reported Issues

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