Contact Mojo Magazine Customer Service

Why should I report an Issue with Mojo Magazine: For Music?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bauer Consumer Media Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Enjoying the back issues and the first podcast.I've been getting Mojo for over 25 years now because I find that there are more relevant articles for my age group (I'm 71), even though I also like to keep up to date with contemporary music (which the cd's help me to do) there also at least a couple of cd's a year from my tastes in music.

2. 2021: Stuck in an infinite loop of it telling me I don't have a subscription, trying to sign up so I can straighten it out, and it telling me I already have a subscription (yes, so why won't the app let me read anything?) Hot garbage.The app won't open, progress bar goes half way, across the screen and then just hangs.

3. If you find it's there, just hold it down and drag the screen back to the outer, home screen layer, and...bam.Problem logging in at first, but with help from Elizabeth at the support team it all looks good now.

4. Before Mojo I used to be a regular reader of Q and NME but I found that both became too dominated by modern music, at the expense of recognising older artistes and their music.

5. Love this magazine and app!Mojo has to be one of the best music magazines I have ever read.

6. Any ideas?I can never log in and read issues Since learning that I needed to register just for the digital copy it works really well.

7. Paper delivery has jmproved, but I still prefer the feel of paper, and they haven't seen a way to make the CD available..Could improve the error messages.

8. After about a month of not using the app because I was so pissed off at having to go through Playstore every time I wanted to, I found it sitting in my Google backup apps.

9. Been reading the online briefly but have received the paper edition for years.

10. Love it!I get it only because delivery of the paper copy is poor.

11. "Could not load content." Stuck with this bollocks because they canned Q Magazine but this app is broken so I can't access my transferred subscription.

1. Fix Mojo Magazine Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mojo Magazine: Restarting the app will resolve most errors.
2. Update the Mojo Magazine App. Here is how:
   1. On Android goto PlayStore » Search for "Mojo Magazine" » Open Mojo Magazine: For Music » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mojo Magazine » click "UPDATE".
3. Clear Mojo Magazine: For Music app cache: Clearing cached data will force your app to retrieve the latest data directly from Mojo Magazine servers.
   1. On Android, goto Settings » Apps » Select "Mojo Magazine: For Music" » click Storage » click "Clear Cache".
4. Check Mojo Magazine app permissions. If any of these permissions required to use your device's features are disenabled, Mojo Magazine might not work.
5. Uninstall and reinstall Mojo Magazine. If nothing else has worked, completely uninstall Mojo Magazine then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mojo Magazine not working

2. Fix Mojo Magazine Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mojo Magazine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mojo Magazine not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mojo Magazine may not be able to connect to the Internet when running in the background.