Contact Snuggle Stories My First Books Customer Service

Why should I report an Issue with Snuggle Stories My First Books?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BabyFirst to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I will be canceling during the free trial.All of a sudden, No volume and stories moving from page to page without touching it.My one year old loves it, but it keeps freezing.keeps on freezing in the middle of story.. thinking about canceling subscription .Read my first to my daughter and it says download all books for free and then you turn around and see that it's going to charge you money that's dumbwon't download any of the booksI am writing this to inform snuggle stories that if you ever charge my card 4.99 again you will be served with court documents.

2. If you need my apple ID or what ever inform u need to ensure this does not happen again please contact me.

3. I called apple and we cancel this subscription over 1 month ago.

4. I have confirmation information that apple and i cancelled over 1 month ago.

5. I am unable to unsubscribe again the option is not there I do not have this app on my apple ipad.

6. I don't mind paying for premium content, but I am not paying a subscription for this app that doesn't even work all the time.

7. immediately.I like the app... altho it got stuck and stuttered after it got confused when I tried to turn a page.

8. Also, there should be an option to pay per book instead of having to pay $4.99 a month.

9. And you guys still went ahead and charged my card for January 01/11/18.

10. My daughter really likes this app, but unfortunately it intermittently gets stuck.

11. I have a apple ipad.

1. Fix Snuggle Stories My First Books Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Snuggle Stories My First Books: Restarting the app will resolve most errors.
2. Update the Snuggle Stories My First Books App. Here is how:
   1. On Android goto PlayStore » Search for "Snuggle Stories My First Books" » Open Snuggle Stories My First Books » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Snuggle Stories My First Books » click "UPDATE".
3. Clear Snuggle Stories My First Books app cache: Clearing cached data will force your app to retrieve the latest data directly from Snuggle Stories My First Books servers.
   1. On Android, goto Settings » Apps » Select "Snuggle Stories My First Books" » click Storage » click "Clear Cache".
4. Check Snuggle Stories My First Books app permissions. If any of these permissions required to use your device's features are disenabled, Snuggle Stories My First Books might not work.
5. Uninstall and reinstall Snuggle Stories My First Books. If nothing else has worked, completely uninstall Snuggle Stories My First Books then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Snuggle Stories My First Books not working

2. Fix Snuggle Stories My First Books Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Snuggle Stories My First Books be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Snuggle Stories My First Books not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Snuggle Stories My First Books may not be able to connect to the Internet when running in the background.