Published by BabyFirst

Report an issue with My Pet Rainbow Horse.
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Why should I report an Issue with My Pet Rainbow Horse for Kids?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BabyFirst to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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My Pet Rainbow Horse Customer Insights

1. This app is so cute and my 3yr old daughter loves this game its so pretty and im so gonna buy the rest definitely worth it xI paid for the full version but it stopped working months agoThis game is so amazing Thank You because i love rainbow horse shes really better than rainbow dash xdThis game is perfect for my little brother!😆I Love Rainbow Horse On Babyfirst It Appeard On TV In May 11 2006my pet rainbow horse baby firstMy son literally cried because he can't play with rainbow horse.

2. We LOVE the other apps we have!This application worked once or two and now simply freezes on the BabyFirst logo.

3. I even paid for the upgrade for my daughter.It freezes too much, doesn't allow my toddler to play at all.

4. It gets to the home screen but if he taps anything, it force closes after pretending to load for 3 seconds.

5. I expect more from babyfirst.

Steps to Troubleshoot & Fix My Pet Rainbow Horse Issues

1. Fix My Pet Rainbow Horse Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Pet Rainbow Horse: Restarting the app will resolve most errors.
  2. Update the My Pet Rainbow Horse App. Here is how:
    1. On Android goto PlayStore » Search for "My Pet Rainbow Horse" » Open My Pet Rainbow Horse for Kids » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Pet Rainbow Horse » click "UPDATE".
  3. Clear My Pet Rainbow Horse for Kids app cache: Clearing cached data will force your app to retrieve the latest data directly from My Pet Rainbow Horse servers.
    1. On Android, goto Settings » Apps » Select "My Pet Rainbow Horse for Kids" » click Storage » click "Clear Cache".
  4. Check My Pet Rainbow Horse app permissions. If any of these permissions required to use your device's features are disenabled, My Pet Rainbow Horse might not work.
  5. Uninstall and reinstall My Pet Rainbow Horse. If nothing else has worked, completely uninstall My Pet Rainbow Horse then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Pet Rainbow Horse not working


2. Fix My Pet Rainbow Horse Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Pet Rainbow Horse be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Pet Rainbow Horse not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Pet Rainbow Horse may not be able to connect to the Internet when running in the background.

Reported Issues