Contact AT&T WatchTV Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. If the issues are not fixed promptly, I will be changing my plan or finding services with a different phone provider.TERRIBLE! Took me forever to "watch" something bc it said my location was off when it was actually on.

2. Lately, I have not been able to access other seasons of tv shows except for the first one and when watching movies, I have an innumerable number of ads.

3. Just fix it.Well, this USED to work perfectly for the first month, worked flawlessly! Last week, when trying to watch CNN I would get an error saying it's not available and to try later.

4. I can only use it on my phone, it does not work on my Roku or my Vizio smart TV.

5. That should say a lot.The app is a cool idea to have tv channels available with your phone plan.

6. I can't fully watch a movie without buffering issues.

7. When I did find something to watch, it was slow and acted like it was buffering the entire time.

8. But it shuts off the program if you get a text or need to access anything else on your phone.

9. I already have directtv and would much rather download each station app onto my phone then have to go through the headache of dealing with this app.This app is currently (Sept 2019) very buggy.

10. It should pause the program or minimize the whole screen, like netflix does.

11. Not sure how the other movie apps.

1. Fix AT&T WatchTV Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AT&T WatchTV: Restarting the app will resolve most errors.
2. Update the AT&T WatchTV App. Here is how:
   1. On Android goto PlayStore » Search for "AT&T WatchTV" » Open AT&T WatchTV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AT&T WatchTV » click "UPDATE".
3. Clear AT&T WatchTV app cache: Clearing cached data will force your app to retrieve the latest data directly from AT&T WatchTV servers.
   1. On Android, goto Settings » Apps » Select "AT&T WatchTV" » click Storage » click "Clear Cache".
4. Check AT&T WatchTV app permissions. If any of these permissions required to use your device's features are disenabled, AT&T WatchTV might not work.
5. Uninstall and reinstall AT&T WatchTV. If nothing else has worked, completely uninstall AT&T WatchTV then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AT&T WatchTV not working

2. Fix AT&T WatchTV Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AT&T WatchTV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AT&T WatchTV not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AT&T WatchTV may not be able to connect to the Internet when running in the background.