Published by HPI on Oct 10, 2023

Report an issue with Chante France.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Chante France?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HPI to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Chante France image 1 contact Chante France image 2

About Chante France

1. CHANTE FRANCE met à votre disposition tout l'univers de votre radio dans son application: Ecoute en direct, la recherche des titres diffusés avec le "CT Koi ?

2. CHANTE FRANCE, "les plus belles chansons françaises", vous accompagne sur votre smartphone Android préféré.

3. ", les actualités de ses réseaux sociaux et une fonction réveil.

4. Téléchargez dès maintenant la nouvelle application de CHANTE FRANCE !

Chante France Customer Insights

1. Now the choice of music is great but it tends to always be the same songs while each broadcasted singer offers much more choice.

2. Nevertheless, I am grateful for the music 😊🎧🎶I enjoy listening to your program, but unfortunately the same songs are repeated over and over again.

3. You should broden your collections and add other songs to each category.Such a lovely collection of songs with very good audio quality - and the DJ's are great.

4. Beautiful music.Impossible to get the connexion before I had it now no.more why?Best music station :)For French lovers.

5. Absolutelutely sensational.Always clear ,nice songs easy to navigate toExcellent app.

6. No pseudo French names full of English music.

7. Lovely but the music stops after a few minutes and I have to ask it to carry on playing.

8. Easy to use and with plenty of choices and informationÇa ne marche pas avec VPN :( "you do not currently have a data connection"Takes me back to my childhood musical memory.

9. Maybe it is my phone? However, I haven't got the problem with YouTube, for instance.

10. Pure French.

Steps to Troubleshoot & Fix Chante France Issues

1. Fix Chante France Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Chante France: Restarting the app will resolve most errors.
  2. Update the Chante France App. Here is how:
    1. On Android goto PlayStore » Search for "Chante France" » Open Chante France » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chante France » click "UPDATE".
  3. Clear Chante France app cache: Clearing cached data will force your app to retrieve the latest data directly from Chante France servers.
    1. On Android, goto Settings » Apps » Select "Chante France" » click Storage » click "Clear Cache".
  4. Check Chante France app permissions. If any of these permissions required to use your device's features are disenabled, Chante France might not work.
  5. Uninstall and reinstall Chante France. If nothing else has worked, completely uninstall Chante France then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Chante France not working


2. Fix Chante France Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Chante France be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Chante France not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Chante France may not be able to connect to the Internet when running in the background.

Reported Issues