Contact Radio Denmark Customer Service

Why should I report an Issue with Radio Denmark - FM/DAB radio?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AppMind - Radio FM, Radio Online, Music and News to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It's the only app on the market that won't stop playing audio when you disconnect your earphones, and it doesn't have a setting to fix this.Minus one star becouse of adds - I am already paying DR licence so why I have commercials here? And I mean visual pop-up adds in tha app, not audio adds in the radio.

2. Plus one star for a good support :)Personally, I use this to practice listening for words and such as I study Danish, but even for idle listening it's great.

3. it happens when i change station, then starts playing the radio in the middle of a song or sentence.Works well.

4. But it is positively saturated with ads, so much so that even though it works fine, I just can't be bothered to wait 5-10 seconds on a full screen ad just because I want to start chromecast.

5. Generally the app is good (paid version), though a optional buffer would be nice to have to avoid/reduce dropouts.Simple and does it's job.

6. No VPN needed for listening to danish radio abroad 👍Downgraded my initial rating.

7. Sounds quality is great and there are lots of options.overall a good app, except it plays ads even though you've paid for the app.

8. Paying will not remove ads...Easy with plenty and good musicRiddled with ads.

9. Well it works, it streams radio as advertised.

10. So uninstalled.Ad spam every other time you change channel.

11. Edit after buying the app the ads disappeared for a few months but now they are back and super invasive ad spam.

1. Fix Radio Denmark Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Radio Denmark: Restarting the app will resolve most errors.
2. Update the Radio Denmark App. Here is how:
   1. On Android goto PlayStore » Search for "Radio Denmark" » Open Radio Denmark - FM/DAB radio » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Radio Denmark » click "UPDATE".
3. Clear Radio Denmark - FM/DAB radio app cache: Clearing cached data will force your app to retrieve the latest data directly from Radio Denmark servers.
   1. On Android, goto Settings » Apps » Select "Radio Denmark - FM/DAB radio" » click Storage » click "Clear Cache".
4. Check Radio Denmark app permissions. If any of these permissions required to use your device's features are disenabled, Radio Denmark might not work.
5. Uninstall and reinstall Radio Denmark. If nothing else has worked, completely uninstall Radio Denmark then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Radio Denmark not working

2. Fix Radio Denmark Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Radio Denmark be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Radio Denmark not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Radio Denmark may not be able to connect to the Internet when running in the background.